J. J. Keller & Associates-posted 7 months ago
$18 - $18/Yr
Full-time • Entry Level
Remote • Neenah, WI
Professional, Scientific, and Technical Services

The purpose of this position is to process client requests for Driver Qualification services in a timely and accurate manner. This position works closely with clients, vendors, and team members to meet client expectations. Join our Managed Services team at J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive, ethical and remote-friendly culture, with 60% of our associates working from home. J. J. Keller has a REMOTE - Office Operations opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. Our internal team of 400+ compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. Given the fast growth in this department, we've had a successful track record of seeing associates join this team and continue to grow in their careers with the company.

  • Audits driver qualification documents and drug & alcohol information for clients.
  • Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
  • Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems.
  • Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.
  • High School Graduate or General Education Degree (GED).
  • 1+ years of experience in a general office setting.
  • Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
  • Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs.
  • Ability to work in a fast-paced, deadline driven environment.
  • Strong detail orientation.
  • Strong organizational, problem solving, communication, and critical thinking skills.
  • Willingness to participate in background check/fingerprinting requirements at state or local authorities to obtain access as needed to fulfill services.
  • Desire to meet and exceed client expectations.
  • $18.50/hour
  • 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
  • Annual Reviews + Merit Increases + Quarterly Bonus Program
  • New Hire On-the-Job Training
  • Career Growth Opportunities
  • Medical + Dental + Vision Insurance
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