Document Manager

Pro-Active Engineering • Sun Prairie, WI

1d

About The Position

As the Document Manager in a PCBA Manufacturing Facility, you are responsible for overseeing the creation, maintenance, and quality of documentation within an organization, ensuring compliance and effective communication. Responsibilities include, but are not limited to : Manage and facilitate Documentation Projects : Oversee the planning, execution, and completion of documentation projects, ensuring they meet organizational standards and deadlines. Create, Facilitate, Maintain Documentation with the support of functional leaders: Develop and update various types of documentation, including user manuals, technical specifications, and training materials. This includes ensuring that all documents are accurate, clear, and accessible. Guide Functional Personnel : Guide and mentor functional teams by providing guidance on best practices and ensuring consistency in documentation style and quality Ensure Compliance : Monitor documentation processes to ensure compliance with industry standards and regulations, such as ISO or HIPAA, depending on the industry Develop Documentation Standards : Establish and maintain documentation templates, style guides, and best practices to ensure a cohesive voice and format across all company documents. Coordinate with Other Departments : Collaborate with various teams, such as product development, marketing, and customer support, to gather information and ensure that documentation meets the needs of all stakeholders. Manage Document Storage and Access: Oversee the organization and storage of documentation, ensuring that all materials are easily accessible to authorized personnel. Conduct Training : Provide training for new hires and existing staff on documentation processes, tools, and best practices. Track Performance Metrics: Set key performance indicators (KPIs) for the documentation team and track progress to ensure that goals are met within budget and timeline. Continuous Improvement: Regularly review and update documentation processes to improve efficiency and effectiveness, incorporating feedback from users and stakeholders

Requirements

• Bachelor’s degree in Technical Communication, Business Administration, Information Management, Healthcare Administration, Engineering, or related field and 5+ years of experience in documentation management, technical writing, or knowledge management, or equivalent experience.
• 2+ years of project management experience leading documentation projects or leading cross-functional teams.
• Experience working in regulated environments (e.g., ISO-certified or healthcare settings).
• Advanced technical writing and editing skills, ability to create templates, style guides, SOPs, and structured documentation systems and knowledge of version control and document access controls.
• Proven experience developing and implementing documentation standards and governance frameworks and Strong knowledge of documentation lifecycle management and experience with document management systems (DMS) and collaboration tools.
• Strong stakeholder management and proven ability to lead, mentor and influence cross-functional teams.
• Experience developing and delivering training programs with strong presentation and facilitation skills.

Responsibilities

• Manage and facilitate Documentation Projects
• Create, Facilitate, Maintain Documentation with the support of functional leaders
• Guide Functional Personnel
• Ensure Compliance
• Develop Documentation Standards
• Coordinate with Other Departments
• Manage Document Storage and Access
• Conduct Training
• Track Performance Metrics
• Continuous Improvement

Benefits

• health
• dental
• vision
• life insurance
• short and long-term disability
• retirement plan with a company match
• FSA
• paid vacation
• sick days
• holidays and Gain Sharing bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager