Document Management Technician

CACI International • Knoxville, TN

18h • Onsite

About The Position

The Contractor shall provide administrative and litigative support to the office. The district needs one Document Management Technician. The period of performance is from the date of award to May 31, 2026, with one one-year option. Overtime and travel may be authorized as needed. A full-time position is needed immediately to work in the US Attorney’s Office.

Requirements

• Ability to perform detailed work consistently, accurately, and under pressure extremely important.
• Must be able to read and follow instructions.
• Must be able to understand task, task objectives, and the context of the task in the litigation support effort as a whole.
• Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective).
• Must have typing/keyboarding skills and good communication skills.
• Must be knowledgeable user of the Government's office and network environment, including but not limited to, word processing, database, spreadsheet, imaging, and telecommunications systems.
• DOJ MBI must be obtainable (US Citizenship required).

Nice To Haves

• Undergraduate degree preferred.
• Litigation support experience valued.

Responsibilities

• Works under the direction of the Administrative Officer or Project Task Leader.
• Receives telephone calls and visitors to the office.
• Controls access to the office and ensures that only visitors properly cleared are authorized entry.
• Notifies staff members of visitors or incoming telephone calls.
• Takes messages from, and gives messages to visitors when staff members are unavailable.
• Handles citizen complaints over the telephone and in person.
• Directs caller or visitor to proper agency and provides citizen complaint form.
• Responds to inquiries, providing general information regarding office programs.
• Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO’s purview and furnishes the needed address or telephone number when available.
• Receives legal documents (e.g., Civil Rights complaints) and notifies appropriate person of receipt.
• Organizes and maintains in binders any necessary form or other documents in prescribed manner.
• Maintains an up-to-date telephone listing and files of addresses of departments and agencies.
• Maintains necessary telephone directories needed by the office.
• Reserves conference rooms upon request.
• Receives, reviews, and distributes incoming mail, including interoffice mail and service of process.
• Checks mail and annotates accordingly.
• Immediately notifies appropriate staff members when hand-delivered incoming mail, FedEx and UPS deliveries, and FAXs are Receives and places in appropriate internal mailbox.
• Receives requests for office supplies from co-located personnel and submits interoffice orders for replenishment as needed.
• Provides courier services from the USAO to the courthouses and state and federal agencies as required to file and/or deliver legal documents as needed.
• Collects quarterly mileage logs and submits requests for reimbursement to the Budget Officer.
• Assists the Automated Litigation Support staff with legal document redactions.
• Assists the administrative division with other division related tasks as needed.

Benefits

• A culture of integrity.
• An environment of trust.
• Autonomy to take the time you need through a unique flexible time off benefit.
• Access to robust learning resources.
• A focus on continuous growth.
• Competitive compensation.
• Benefits and learning and development opportunities.
• Broad and competitive mix of benefits options designed to support and protect employees and their families.
• Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees