Document Management and Records Coordinator

Oak Ridge National Laboratory • Oak Ridge, TN

29d • Onsite

About The Position

The Office of Integrated Performance Management at Oak Ridge National Laboratory (ORNL) is seeking a Document Management and Records Coordinator to ensure the effective processing, maintenance, retrieval, and dissemination of electronic records in alignment with document and records management policies and procedures. This role will provide support to our internal customer, the Neutron Sciences Directorate. This position will be physically located at the Spallation Neutron Source, Oak Ridge, TN.

Requirements

• BS degree in business, english, information management, or related field with a minimum of five years of experience with document management, configuration management or similar processes or applications.
• This position requires the ability to obtain and maintain an HSPD-12 PIV badge.
• For employment at Oak Ridge National Laboratory (ORNL), a Real ID compliant form of identification will be required.
• Additionally, ORNL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.
• To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

Nice To Haves

• Experience with product lifecycle management software.
• Experience designing, testing, and implementing document management applications.
• Experience developing and/or maintaining document control procedures, work instructions, user guides, or training materials.

Responsibilities

• Analyze, assemble, archive and retrieve controlled documents, engineering drawings and records in the Enterprise Document and Records Management System (EDRM) or other recordkeeping systems, including reserving and assigning numbers and controlling native CAD files.
• Coordinate mandatory document reviews and ensure appropriate disposition in EDRM.
• Identify, schedule, maintain, and disposition records in accordance with retention schedules and records management requirements.
• Provide technical support to EDRM end users, including troubleshooting issues, conducting training, and communicating upgrades/maintenance schedules and new features.
• Perform quality assurance testing, troubleshoot and report issues, and recommend enhancements for the EDRM system.
• Develop and maintain various documents and perform independent reviews on relevant procedures.
• Maintain records and document management procedures and ensure the users are properly trained in those procedures.
• Perform periodic assessments of records, record repositories, and controlled copy documents.
• Serve as the document management coordinator (DMC) and attend DMC forums.
• Assess effectiveness of document management tools and processes and make recommendations to achieve continuous improvement.
• Interface with management, technical staff, engineers, quality assurance representatives, administrative assistants regarding technical documents and records.
• Work individually and as an active and contributing team member, manage time and work with minimum oversight, and accomplish multiple tasks in a complex environment with attention to detail and thoroughness.
• Train, guide and mentor staff as the organization grows.
• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Benefits

• ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.
• Prescription Drug Plan
• Dental Plan
• Vision Plan
• 401(k) Retirement Plan
• Contributory Pension Plan
• Life Insurance
• Disability Benefits
• Generous Vacation and Holidays
• Parental Leave
• Legal Insurance with Identity Theft Protection
• Employee Assistance Plan
• Flexible Spending Accounts
• Health Savings Accounts
• Wellness Programs
• Educational Assistance
• Relocation Assistance
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees