Document Intake Clerk

Covius • Palm Harbor, FL

7d • $15 - $17 • Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary This position will be responsible for handling all incoming and outgoing mail within the company. It ensures that all mail is sent using the correct sending method. This area routes all parcels and documents to their respective areas. Shipping & Distribution tracks all of the incoming and outgoing items and keeps accurate records for verification purposes. Shipping & Distribution is responsible for scanning all documents as well as prepping and post scanning them accordingly. Assists in all operating duties as needed.

Requirements

• Basic knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint
• Excellent verbal and written communication skills
• Willingness to learn and perform duties outside of original scope
• Ability to work in a fast-paced, metrics driven environment
• Ability to prioritize multiple objectives to meet client deadlines and department goals
• Ability to lift up to 40lbs
• Excellent interpersonal and customer service skills
• Strong analytical and problem-solving skills
• Detail oriented
• Commitment and ability to cultivate a diverse and inclusive work environment
• High School Diploma or equivalent
• No previous experience required

Responsibilities

• Sort Documents and checks following multiple requirements
• Prepare documents accordingly
• Intake rejects and prints barcodes (tech/fee)
• Intake returned signed docs from clients
• Intake all the Client Prep orders
• Intake all recorded docs into a batch and print letters or cover pages for the post scanner to attach
• Attention to minute details pertaining to procedures and documents
• Coordinate with vendors picking up and dropping off orders
• Manually stuff envelopes for items not fitting into the machines
• Work on OOC/SLA’s throughout day as needed
• Adjust machine requirements to project size and ensure accuracy
• Adapts to new technologies and equipment
• Observes safety and security procedures; uses equipment and materials properly
• Prepares boxes and packages
• This position will have KPI metrics based on the number of tasks completed as well as the ability to maintain an acceptable error rate
• Perform other related duties as assigned

Benefits

• Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401k!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED