Document Imaging Specialist III
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About The Position
The Document Imaging Specialist III position is responsible for managing and troubleshooting Document Imaging issues across all sites. This role involves working closely with the IT department to resolve any technical problems that may arise, ensuring that the Document Imaging system operates efficiently. The specialist will also be involved in imaging files for the main campus and other TROY areas as required, as well as assisting in the creation, editing, and maintenance of the Document Imaging Training Manual. Additionally, the specialist will inform all users and sites of any outages related to the Document Imaging system and will be responsible for training and approving users of the system, including assisting in the approval of print rights. The role also includes creating user IDs in Datatel for files that are missing or not yet created, and collaborating with the IT Department and Document Imaging supervisor to ensure the program runs smoothly. Lastly, the specialist will assist the University Transcripts department as needed.
