Document Developer & Compliance Specialist

Group 1001

2d • Remote

About The Position

Group 1001 is a consumer-centric, technology-driven family of insurance companies focused on delivering outstanding value and operational performance through financial strength, stability, deep insurance expertise, and a can-do culture. The company's culture emphasizes collaboration, communication, core business focus, risk management, and striving for positive outcomes, which extends to employee hiring and onboarding. This role, the Document Specialist, is crucial for managing the end-to-end lifecycle of business-critical documents within a supplemental healthcare environment. This includes drafting, formatting, revision, version control, implementation, and ongoing maintenance. Additionally, the specialist supports regulatory and product readiness by tracking Department of Insurance filing statuses for current and upcoming product lines. The ideal candidate must be highly detail-oriented, organized, and proficient in document governance, regulatory requirements, and healthcare privacy standards such as HIPAA, PHI, and PII.

Requirements

• Bachelor’s degree or equivalent professional experience
• 2+ years in document management, compliance support, healthcare operations, or a related field
• Proven experience managing complex documents across the full creation-to-maintenance cycle
• Strong written communication, proofreading, and editing skills
• Exceptional attention to detail and organizational ability
• Ability to work independently in a remote environment while managing multiple priorities
• Proficiency in Microsoft Word (formatting, styles, templates) and Excel (trackers, filters, basic formulas)
• Experience maintaining trackers, shared repositories, and document libraries
• Working knowledge of HIPAA requirements and proper handling of PHI/PII
• Ability to interpret and consistently apply document standards, business rules, and regulatory requirements

Nice To Haves

• Experience in supplemental healthcare, insurance, employee benefits, or a regulated healthcare environment
• Familiarity with Department of Insurance filings, insurance applications, or state-specific product documentation
• Experience creating and maintaining SOPs and workflow documentation
• Knowledge of version control, audit readiness, and document governance best practices
• Experience with SmartSheet, ShareFile, or similar workflow management platforms
• Experience coordinating with offshore or distributed teams across time zone

Responsibilities

• Own all phases of Document Lifecycle Management — request intake, drafting, formatting, review, approval, implementation, and maintenance — across supplemental healthcare products, operations, and compliance materials.
• Ensure all documents meet standards for accuracy, branding, formatting, readability, and regulatory requirements (Quality & Compliance).
• Maintain libraries, file structures, naming conventions, and version histories across shared systems; track changes, deadlines, approvals, and implementation status using internal tools (Document Governance).
• Monitor Department of Insurance application, filing, and approval statuses across applicable states to support product documentation updates and implementation timelines (Regulatory Tracking).
• Perform routine audits of active documents to confirm current benefit schedules, plan details, state-specific language, and operational accuracy (Auditing).
• Develop and maintain SOPs, job aids, reference materials, and workflow documentation for internal teams (Internal Documentation).
• Respond to document-related corrections, compliance-sensitive inquiries, and process issues promptly and professionally (Issue Resolution).
• Identify opportunities to enhance document workflows, filing trackers, templates, and audit controls (Process Improvement).
• Support the appointment process by gathering documentation, submitting requests, tracking approvals, and maintaining compliance records (Broker Appointments).
• Coordinate timelines and ensure all required documentation is in place prior to product launch (Product Implementation).

Benefits

• Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package.
• Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.
• Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability.
• All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.
• Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.
• We provide a comprehensive benefits package that goes beyond the basics to support employees through many of life’s personal and professional milestones.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees