Docucare Associate - Indianapolis, IN
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About The Position
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets. This employee works as part of the service delivery team that is aligned to one or more customers. They will have a focus on the following: Delivery of service that meets SLA (Service Level Agreement) and customer satisfaction; Supporting the achievement of productivity improvements; Contributing to service transformation and business growth and further profitable service revenue.
