Doctors Assistant - Training Provided

Eyecare Associates • Tuscaloosa, AL

401d

About The Position

The Doctor's Assistant plays a crucial role in supporting optometrists by ensuring a world-class Total Patient Experience. This position involves a variety of tasks, including operating optical equipment for initial patient testing and providing excellent medical support while maintaining a professional demeanor.

Requirements

• High School Diploma or GED required.
• Previous medical office experience preferred; optometric experience strongly preferred.
• Minimum of 1 year in a customer/patient interaction role or equivalent education and experience.
• Professional appearance and actions with logical and critical thinking skills.
• Customer-focused with excellent communication skills, both written and verbal.
• Detail-oriented, reliable, and enjoys learning new technologies.
• Ability to follow verbal and written instructions accurately.
• Interpersonal skills to support customer service and teamwork.
• Basic to intermediate problem-solving skills, including mathematics.
• Proficiency in Microsoft Excel, Word, and Outlook.

Nice To Haves

• Specialty knowledge of systems related to job function.
• Knowledge of state and federal regulations for this position, including HIPAA guidelines.

Responsibilities

• Embrace and execute the Total Patient Experience to build relationships with patients.
• Display a professional attitude, greet patients promptly, and thank them upon departure.
• Comply with all company policies and procedures, including HIPAA regulations.
• Practice urgency, valuing both patient and doctor's time.
• Operate various optical testing equipment such as lensometers and autorefractors.
• Follow scripting for testing equipment and clean examination tools.
• Set phoropter to patient RX or reset to plano as per doctor's request.
• Interact courteously and professionally with all employees.
• Perform general office duties and cleaning as assigned by the manager.
• Demonstrate initiative in achieving practice goals and creating a positive work environment.
• Commit to flexible working hours, including weekends and schedule changes.
• Adhere to safety policies and procedures while supporting high-quality customer service.
• Perform other necessary duties in the best interest of the organization.

Benefits

• Training provided for skill development.
• Opportunities for career advancement within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED