Doctor's Assistants

Bixby Animal • Torrance, CA

5d • Onsite

About The Position

Doctor's Assistants wanted for busy, multi-doctor veterinary practice. Emergency experience preferred but not required Our Doctor’s Assistants play an integral role in providing excellent service to our clients as well bridging communications between all hospital departments. A caring and compassionate attitude as well as excellent interpersonal skills are required of our team members. The Veterinary DA streamlines the client flow to provide the best possible customer service experience. You will work closely with the doctors and technicians to ensure that clients comply with treatment plans and understand after-care instructions. The DA is also responsible for updating patient medical records, keeping doctors on schedule with appointments and surgeries, and ensuring the doctors review all diagnostics daily. An understanding of animal diseases, veterinary terminology, nutrition, and basic animal handling and restraint skills are required. Previous experience with paperless practices and SmartFlow and EzyVet is strongly preferred. Candidates with previous experience as a veterinary receptionist, CSR or vet assistant are highly desirable. We also welcome candidates with Associate's or Bachelor's degrees in Animal Science.

Requirements

• A caring and compassionate attitude as well as excellent interpersonal skills
• An understanding of animal diseases, veterinary terminology, nutrition, and basic animal handling and restraint skills
• Punctuality and consistent attendance are a MUST
• Professional manner and dress

Nice To Haves

• Emergency experience
• Previous experience with paperless practices and SmartFlow and EzyVet
• Previous experience as a veterinary receptionist, CSR or vet assistant
• Associate's or Bachelor's degrees in Animal Science
• Prefer a minimum of two years previous veterinary clinic experience.

Responsibilities

• Streamline DVM workflow by reviewing the appointment schedule, anticipating client arrivals, taking patient history and TPRs, concisely relaying client concerns to the doctors
• Track patient flow through the clinic to ensure patients are checked in, examined, treated and discharged promptly and efficiently
• Timely updating patient medical records in SmartFlow & ezyVet, including doctors SOAP notes, client communications, diagnostics results, and treatment plans
• Create accurate estimates and convert estimates into treatment plans
• Make follow-up calls for progress exams, updates, client compliance, and recommendations
• Promote preventative services to the clients
• Ability to prioritize tasks and handle multiple tasks in a calm, organized manner are essential
• Demonstrate a positive attitude when dealing with pet owners, management, and staff

Benefits

• health insurance
• 401k
• sick pay
• paid holidays
• paid vacation
• employee pet discounts
• a 50% discount on Just Food For Dogs products
• Dental insurance
• Life insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree