Dockhand

CHELSEA PIERS LP•New York, NY

5d•$18 - $20•Onsite

About The Position

Chelsea Piers is seeking to hire a Dockhand to join our Marina team. In this role, you will be responsible for assisting in the daily operation of the Marina and Docks, accommodating all seasonal and transient customers, and assist in the general maintenance of the facility. This role reports to the Marina Manager & Assistant Dockmaster and works closely with other Dockhands and the Marina office. As the Dockhand, you will be expected to: Greet all customers upon arrival Promote the marina and lease in-water storage slips Monitor VHF for all communications with the marina Approve inbound and outbound clearance as boats arrive and depart Ensure all customers have an exceptional experience at the marina Maintain and enforce marina rules to ensure the safety and compliance of all guests Perform daily inspection of the docks Submit reports of any issues that need to be addressed Perform daily dock walks verifying all empty slips and boats are in the correct slips Verify all transient boats have arrived / departed according to their reservations Upon vessel departures, verify all accounts are up to date and paid in full with the Dockmaster Maintain a clean property and marina by keeping docks clear and removing any trash when seen Take proactive approach to severe weather prevention; steps to secure and protect docks, vessels, customer and marina personnel Establish and maintain positive relationships with customers, coworkers, and all departments All other duties as assigned by management This is not comprehensive list of responsibilities, which can change at any time at the discretion of your supervisor

Requirements

High School Degree or equivalent
You work well both independently and in a team environment.
You are punctual, professional, and able to communicate clearly and effectively with your teammates.
You must be comfortable working around boats and on the water.
You are able to stand for long periods of time working in all weather elements throughout your shift.
Ability to work safely around the water
Ability to lift up to 50 lbs
Excellent verbal and written communication skills
Must be highly organized, flexible, and detail oriented
Must be capable of working both independently and as part of a team
Must have a flexible schedule to include working weekends, holidays, and evenings
This position is based at Chelsea Piers in New York, New York

Nice To Haves

Previous marina experience preferred
Basic boat handling experience preferred
Previous customer service experience preferred
Must thrive in a fast-paced environment

Responsibilities

Greet all customers upon arrival
Promote the marina and lease in-water storage slips
Monitor VHF for all communications with the marina
Approve inbound and outbound clearance as boats arrive and depart
Ensure all customers have an exceptional experience at the marina
Maintain and enforce marina rules to ensure the safety and compliance of all guests
Perform daily inspection of the docks
Submit reports of any issues that need to be addressed
Perform daily dock walks verifying all empty slips and boats are in the correct slips
Verify all transient boats have arrived / departed according to their reservations
Upon vessel departures, verify all accounts are up to date and paid in full with the Dockmaster
Maintain a clean property and marina by keeping docks clear and removing any trash when seen
Take proactive approach to severe weather prevention; steps to secure and protect docks, vessels, customer and marina personnel
Establish and maintain positive relationships with customers, coworkers, and all departments
All other duties as assigned by management