Dock Tech

QED National•Mobile, AL

59d

About The Position

In a safe, efficient, and professional manner the Dock Technician completes the required PM's and repairs on commercial and industrial facility equipment. The technician is an excellent communicator and has exceptional follow through capabilities.

Requirements

High School diploma (or equivalent) required, preference given to those with some undergraduate business or trade school training.
At least one year's experience servicing and maintaining commercial dock levelers, doors, automatic doors, dock lock and overhead door hardware, while maintain dock maintenance program records is required. This experience must include the maintenance of pneumatic and/or hydraulic systems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or graphic form. Key elements include the ability to interpret and fully-understand, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to execute repetitive tasking as trained, without deviation.
Ability to write routine reports and correspondence.
Must be able to send/receive emails and be able to manage an email box.
Must be able to operate the work order system.
Ability to speak effectively before groups of customers and/or employees
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to use hand and small/large power tools
Able to disassemble/reassemble fixtures, fans, pumps, and HVAC equipment and other building related equipment
Able to demonstrate general plumbing, electrical and carpentry skills.
Ability to perform basic mechanical repairs to buildings and equipment
Able to competently operate a forklift, scissor lift, and aerial lift
Ability to operate a personal computer, cell phone; and/or electronic tablet
Able to function with dynamic priorities, adapting to changing customer expectations and completing work requests efficiently with high quality standards. This may include taking the initiative to productively manage unexpected downtime, remaining productive while contributing to high quality results.
May need to support non-customary schedules and weekend work
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Nice To Haves

Previous experience working with the following door manufacturers is preferred: Rite Hite, Power Ramp, Nabco, Stanley Access Technology, Record USA, Tormax, Besam, Allegion Door Hardware, Assa Abloy.
Experience working in roles that require physical labor including mechanical, electrical, plumbing, carpentry concepts is preferred.

Responsibilities

Abides by all safety guidelines including OSHA regulations, lock-out/tag-out, etc.
Conducts "shift rounds" (regular checks of systems and equipment to identify issues, and document systems and equipment performance).
Maintains, troubleshoots, and performs minor repairs on equipment. At times, working with guidance of more experienced techs. For example:
Inspection/evaluation may include measurement of operating characteristics such as speeds, pressures, vacuum, or vibration; and features such as wear, replacement of expendables (i.e. belts, hoses, fluids, filters, etc.).
Servicing and maintaining Docks (Levelers, Seals, Bumpers, etc.), Commercial Doors (Automatic, Hollow Metal and Overhead) and Commercial Locks and Door Hardware.
Other preventative maintenance may include tasks such as filter changes, condenser cleaning, oil changes, machinery lubing and greasing.
Repairs could include tasks like routine cleaning/patching/painting buildings, basic repairs to equipment including small plumbing and simple electrical repairs; might include addressing client concerns with lighting, etc.
Completes detailed training on life-critical work practices related to modified confined space procedures, hazardous energy control, and required documentation process utilizing paper and digital communications.
Documents work results in the CMMS, analyzes findings and recommends updates to PM list.
Communicates effectively with coworkers and customer staff; assuring that all aspects of a work request are understood. This includes ensuring the customer is adequately informed about work status and expected completion dates.
May provide guidance to Sub-Contractors of facilities services
Other duties may be assigned as deemed necessary by the Site Manager