Dock Technician

EMCOR Facilities Services•Neenah, WI

11d

About The Position

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance. Job Summary In a safe, efficient, and professional manner the Maintenance Technician completes the required PM's and repairs on commercial and industrial facility equipment. The technician is an excellent communicator and has exceptional follow through capabilities.

Requirements

At least one year’s experience servicing and maintaining commercial dock levelers, doors, automatic doors, dock lock and overhead door hardware, while maintaining dock maintenance program records is required. This experience must include the maintenance of pneumatic and/or hydraulic systems.
Must possess a valid driver's license.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or graphic form. Key elements include the ability to interpret and fully understand safety rules, operating and maintenance instructions, and procedure manuals.
Ability to execute repetitive tasking as trained, without deviation.
Ability to write routine reports and correspondence.
Must be able to send/receive emails and manage an email box.
Must be able to operate the work order system.
Ability to speak effectively before groups of customers and/or employees.
Ability to use hand and small/large power tools
Able to disassemble/reassemble fixtures, fans, pumps, HVAC equipment, and other building-related equipment
Able to demonstrate general plumbing, electrical, and carpentry skills
Ability to perform basic mechanical repairs to buildings and equipment
Able to competently operate a forklift, scissor lift, and aerial lift
Ability to operate a personal computer, cell phone, and/or electronic tablet
Able to function with dynamic priorities, adapting to changing customer expectations and completing work requests efficiently with high quality standards. This may include taking the initiative to productively manage unexpected downtime, remaining productive while contributing to high quality results
May need to support non-customary schedules and weekend work
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
While performing the duties of this job, the Technician is regularly required to stand for extended intervals with occasional scheduled breaks, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear. The individual frequently is required to climb stairs and ladders. The individual must regularly lift and/or move up to 40 pounds, at higher than chest level and be able to tolerate adverse rooftop working conditions due to climate and tolerate extreme temperature changes.
Occasional exposure to: Fumes or airborne particles Toxic or caustic chemicals Risk of electrical shock and vibration Moderate to high noise levels Outdoor weather conditions (including extreme cold, extreme heat). The following safety equipment may be required: steel toecap shoes, hearing protection, hardhat eye protection and hair protection.

Nice To Haves

Previous experience working with the following door manufacturers is preferred: Rite Hite, Power Ramp, Nabco, Stanley Access Technology, Record USA, Tormax, Besam, Allegion Door Hardware, Assa Abloy.
Experience working in roles that require physical labor including mechanical, electrical, plumbing, carpentry concepts is preferred.
AAADM certification is preferred.

Responsibilities

Conducts “shift rounds” — regular checks of systems and equipment to identify issues and document performance.
Maintains, troubleshoots, and performs minor repairs on equipment, sometimes working under guidance from more experienced technicians. Examples include: Inspecting/evaluating operating characteristics such as speeds, pressures, vacuum, vibration, and wear; replacing expendables (belts, hoses, fluids, filters, etc.).
Servicing and maintaining docks (levelers, seals, bumpers), commercial doors (automatic, hollow metal, overhead), and commercial locks/door hardware.
Performing preventative maintenance tasks such as filter changes, condenser cleaning, oil changes, and machinery lubrication/greasing.
Completing repairs such as routine cleaning, patching/painting buildings, basic equipment repairs (small plumbing or simple electrical work), and addressing client concerns (e.g., lighting issues).
Completing detailed training on life-critical work practices, including modified confined space procedures, hazardous energy control, and required documentation using paper and digital systems.
Documents work results in the CMMS, analyzes findings, and recommends updates to the preventative maintenance (PM) list.
Communicates effectively with coworkers and customer staff to ensure all aspects of a work request are understood, including keeping customers informed of work status and expected completion dates.
May provide guidance to subcontractors performing facility services.
Performs other duties as assigned by the Site Manager.