Dock Supervisor

CMA CGM Group•Des Plaines, IL

45d•$66,024 - $75,000

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating efficient outbound warehouse operations? If so, we have an opportunity that would allow you to supervise all activities on the outbound dock.

Requirements

High School Diploma or GED
Minimum four years related experience
Minimum three years of industry experience, preferred
Minimum one year of supervisory or management experience
Proven knowledge and experience in dock operations.
Valid state issued Driver's License
Forklift Driver Certification
Ability to drive and or operate a forklift, hand truck and pallet jack.
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Ability to plan work for self and others to ensure work is completed efficiently. Effectively participates in and/or supervises department projects related to assigned area of responsibility.

Nice To Haves

Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline or equivalent combination of work experience and education, preferred.
DOT Dangerous Goods/Hazardous Materials Certification.

Responsibilities

Develop and maintain excellent customer service to internal and external customers at all times. Promote positive relationship with clients by providing excellent customer service.
Plan the daily work schedule by reviewing existing work orders, arrival notices and instructions from customers. Assess priorities based on time sensitivity and available resources. Assign duties appropriate to warehouse staff.
Review pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment or staffing needs.
Train new staff in assigned duties, and quality management activities or delegate training responsibilities to experienced specialist. Assign selective supervisory tasks as needed to experienced specialists acting as leads for lower level warehouse staff. Monitor quality and quantity of jobs performed throughout the day, providing advice and guidance as necessary.
Oversee progress on problem resolution. Keep manager advised of progress or problems requiring attention on a daily basis.
Hold regular meetings with warehouse staff to assess group's overall status. Provide responsible supervision and control for all department activities. Conduct annual performance reviews for all staff within the department and address all employee performance problems promptly and directly in accordance with personnel policies of the company.

Benefits

competitive Paid Time Off
401(k)
health insurance
employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.