Dock Supervisor

Old Dominion Freight Line • Greensboro, NC

19h • Onsite

About The Position

Old Dominion Freight Line is seeking a Dock Supervisor to oversee daily operations, ensuring safety and driving efficiency within its freight network. This role involves managing teams, utilizing innovative technology, and maintaining operational excellence. The company emphasizes a culture that is open, fosters work-life balance, and a dynamic team environment, valuing its people and family spirit. The Dock Supervisor will manage a shift or section in a service center, upholding standards for safety, quality, efficiency, cost, service, delivery, training, development, and housekeeping. Key responsibilities include completing various company and government forms related to freight movement and continuously using OD's proprietary technology system for shipment monitoring and communication with associates, customers, and team members.

Requirements

• High School Degree or equivalent
• 2 years working operations experience preferably in the transportation industry
• Working knowledge of AS400, Microsoft Office, DYMS and BLU systems
• Knowledge of general DOT regulations
• Good verbal and written communication skills

Nice To Haves

• Some college preferred
• Bachelor’s degree preferred
• Supervisory experience preferred

Responsibilities

• Monitor and evaluate the safety of each employee on a daily basis
• Monitor and evaluate the safe and efficient loading and unloading process of freight throughout the shift
• Monitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the day
• Monitor and maintain housekeeping within the shift to ensure safety and productivity
• Manages, assigns and supervises dock employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations
• Manages all dock work schedules and time off requests
• Closely works with the Operations Manager/Assistant SVC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives
• Provide analyses, suggestions and ideas for the improvement of operations within the shift, department and facility
• Provide positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops per hour, return shipments, missed shipments, delivery/pick up errors, and overall productivity, etc. This also includes handling disciplinary actions needed at the discretion of the supervisor
• Conduct daily inspections to ensure compliance with local state, federal, .federal safety regulations, as well as OSHA compliance, and DOT compliance
• Ensure Compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT regulations
• Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight
• Inspects trailers throughout the day for cleanliness and to ensure correct loading/unloading techniques are being used
• Operates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movement
• Complete forklift job training knowledge and uses a forklift as necessary within the service center
• Conducts daily shift meetings
• Make quick and informed decisions based on the volume levels and communicates schedule to affected employees
• Inspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that exists
• Comprehends and ensures compliance with company and government regulations
• Works assigned shift/s as needed, must be available to work depending upon customer pick-up and delivery scheduled

Benefits

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED