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The position involves reporting to the Operations Manager, Assistant Terminal Manager, and/or Terminal Manager. The role requires leading, guiding, and directing dock employees, which includes setting targets, monitoring performance, and providing coaching, counseling, and development. The individual will be accountable for managing an efficient, clean, and safe LTL operation, including dock planning and scheduling. Compliance with company policies, safety rules, and government regulations is essential. The role also includes involvement in hiring and termination processes, administering portions of the Terminal Business plan, and meeting assigned KPIs. Daily utilization of company enhancement tools and processes is expected, along with reviewing and revising schedules to increase efficiencies and lower costs. The position requires responsibility for equipment assignment and movement in collaboration with other supervisors and management, as well as ensuring proper communication with customers and overseeing dock paperwork.