Dock Solutions Manager

Bailey • Piney Flats, TN

6d

About The Position

The Dock Solutions Manager is responsible for planning, coordinating, and executing dock and door projects from sale through completion, with a strong focus on budget management, gross margin performance, technician utilization, and customer satisfaction. This role serves as the operational backbone for dock and door projects—supporting the sales team with technical expertise, accurate estimating, and execution planning—while ensuring projects are delivered safely, on time, and profitably. The position works closely with sales, technicians, coordination team, and vendors to align project scope, costs, and scheduling. This role reports directly to the Industrial Solutions Director.

Requirements

• The individual in this position should be proactive, motivated, strategic, personable, goal-oriented, reliable, collaborative, ethical, able to adapt to the forces around them—customers, suppliers, department employees, co-workers, and manufacturer’s employees. A successful candidate should embrace and exhibit our Guiding Values: We focus on our customers’ success We operate as a team We do the right thing We look to the future We believe in the importance, and in the power, of diversity We are stewards of the environment
• College Degree, with degree in business management or engineering preferred
• 5+ years of experience in dock and door, service operations, construction, program management, industrial engineering, or project management
• 2+ years in general, project, or program management
• Technical or mechanical background (preferred)
• Great communication skills (written and verbal)
• Proven project management skills
• Strong PowerPoint and Excel capabilities
• Outstanding research and analytical abilities

Nice To Haves

• MBA (preferred)
• Auto-CAD (preferred)
• Knowledge of dock and door, material handling equipment, construction, and/or warehouse optimization

Responsibilities

• Lead and manage dock and door projects from sale through completion, ensuring work is executed safely, on schedule, within scope, and aligned with customer expectations.
• Project manage and work with technicians to coordinate the installation of dock and door systems including levelers, doors, restraints, and seals.
• Develop, monitor, and control project budgets with accountability for labor efficiency, cost control, and overall job profitability.
• Collaborate closely with vendors, accounting, sales, and management to ensure accurate scheduling, billing, and job closeout.
• Prepare and deliver compelling sales proposals and negotiate to close deals.
• Support the sales team by providing technical expertise, job walks, scope development, and execution planning during the pre-sale and quoting process.
• Meet regularly with sales management to report on territory performance and forecast future sales.
• Stay current on company products, installation standards, and industry trends to ensure best-fit solutions and continuous improvement.
• Manage additional operational initiatives, construction-related projects, and other responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1-10 employees