Cainiao-Dock manager-Linehaul - Compans

Cainiao Smart Logistics Holding Limited•Paris, TX

27d

About The Position

The Dock Operations Manager plays a critical role in ensuring the reliability and efficiency of linehaul operations. By combining organizational discipline, leadership, and operational expertise, this role directly contributes to network quality, customer satisfaction, and overall performance excellence.

Requirements

Strong knowledge of transport and linehaul operations.
Expertise in dock organization, safety protocols, and transport planning.
Proven leadership and team management abilities.
Excellent communication skills with cross-functional teams.
High level of rigor, stress management, and decision-making capacity.
Solid understanding of linehaul and dock operations
Familiarity with transport planning, safety protocols, and palletization standards
Ability to manage volume flows, prioritization, and departure schedules
Proven ability to lead teams and coordinate across shifts
Clear and effective interaction with sorting, transport, and operations teams
Strong attention to detail and ability to act under pressure
Capable of maintaining performance in high-volume, time-sensitive environments
Minimum Education: Junior College (Bac +2 or equivalent)
Experience Required: Minimum 3 years in logistics, transport, or dock operations

Responsibilities

Ensure the preparation and organization of linehaul departures in line with operational plans.
Guarantee strict compliance with departure schedules.
Manage operational contingencies such as delays, missing items, or incomplete pallets.
Lead and supervise linehaul coordinators and dock teams.
Oversee dock activities: prioritization, volume management, flow control, and safety compliance.
Maintain clear and effective communication with operations and transport teams.
Ensure pallets are correctly prepared and made available for departure.
Enforce sorting priorities according to departure schedules.
Identify and resolve anomalies (missing parcels, misrouted pallets, incorrect palletization).
Apply and enforce safety procedures and standards across all dock operations.
Verify load compliance and documentation accuracy.
Drive continuous improvement to reduce errors and incidents.