Freedom Boat Club - Dock Master at Naples Bayfront, FL
About The Position
As part of the talented Freedom Boat Club team, you will be working by the water, with our large variety fleet of boats, as a customer-focused team member! Freedom Boat Club is the nation’s oldest and largest private member boat club, and we are looking for friendly and upbeat individuals to greet members and work on the docks. This position is part-time and requires availability on weekdays, weekends, and holidays. At Brunswick & Freedom Boat Club, we have passion for our work and a distinct ability to deliver. Essential Functions: Welcome and acknowledge all guests according to company standards Anticipate and address guests’ service needs Thank guests with genuine appreciation Make and answer telephone calls using appropriate etiquette Manage the check-in and check-out process using a handheld tablet Perform equipment checks to make sure all necessary equipment is functional and on board Clean and maintain vessels and Club location according to company standards Complete daily clerical work to prepare reservation system, fuel logs and weather reports Familiarize yourself with local waters in order to provide basic guidance to members Speak with others using clear and professional language Ensure your uniform and personal appearance are clean and professional Follow all company policies and procedures Maintain confidentiality of proprietary information Perform other reasonable job duties as requested by supervisors Work outside in the state’s elements and stand for an extended period of time Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
Requirements
- Pass a background check and drug screen
- Have a valid driver’s license and a good driving record
- Be at least 18 years of age
- Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
- Ability to read and manipulate handheld tablets
- Availability to regularly work weekdays, weekends and holidays
- Ability to adhere to all safety policies
Nice To Haves
- Experience in or around boats
- Strong communication and customer service skills
- Ability to maintain a calm, positive attitude during periods of high activity
- Positive, cooperative attitude with the capability of working unsupervised
Responsibilities
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Thank guests with genuine appreciation
- Make and answer telephone calls using appropriate etiquette
- Manage the check-in and check-out process using a handheld tablet
- Perform equipment checks to make sure all necessary equipment is functional and on board
- Clean and maintain vessels and Club location according to company standards
- Complete daily clerical work to prepare reservation system, fuel logs and weather reports
- Familiarize yourself with local waters in order to provide basic guidance to members
- Speak with others using clear and professional language
- Ensure your uniform and personal appearance are clean and professional
- Follow all company policies and procedures
- Maintain confidentiality of proprietary information
- Perform other reasonable job duties as requested by supervisors
- Work outside in the state’s elements and stand for an extended period of time
Benefits
- 401k (up to 4% match)
- wellbeing program
- product purchase discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
