Dock Lead

DSV•Pflugerville, TX

5d•Onsite

About The Position

The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

Responsibilities

Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control
Will assist in forklift operation and certification for new and existing associates
Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
Efficiently and accurately load orders according to the appropriate doors and trailers.
All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures.
Research discrepancies that may occur in the shipping and receiving process.
Responsible for always conducting yourself in a professional manner in appearance and communications.
May communicate with customers telephonically, electronically, or in person.
Prepare required activity reports accurately and efficiently for site management.
The quality control functions include but are not limited to using the appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked
Will verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Will stack, package, shrink wrap, and label product(s)
All quality control functions will be processed as defined by the Standard Operating Procedures.
Reports inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
Participates in quality meetings.