Dock and Door Field Technician

The Raymond CorporationAddison, TX
6hOnsite

About The Position

Malin is seeking a skilled Dock & Door Technician to join our team. This role is essential in ensuring our customers’ facilities operate safely and efficiently. The technician will perform on-site inspections, repairs, removals, and installations of dock levelers, vehicle restraints, industrial doors, and related equipment.

Requirements

  • Prior experience in dock & door service or industrial equipment repair preferred.
  • Mechanical aptitude with the ability to troubleshoot electrical and hydraulic systems.
  • Strong communication and customer service skills.
  • Ability to work independently and manage time effectively.
  • Valid driver’s license and clean driving record required.

Responsibilities

  • Conduct service calls at customer locations to inspect, diagnose, and repair dock and door equipment.
  • Install new dock levelers, industrial doors, locks, and safety equipment according to manufacturer specifications and Malin standards.
  • Accurately document all work performed on service orders and service summaries.
  • Assist in preparing and presenting service proposals to customers.
  • Maintain a professional appearance and deliver world-class customer service.
  • Communicate effectively with customers and internal teams to ensure service excellence.
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