Dock & Door Technician - Team Lead

Material Handling Inc•Nashville, TN

212d

About The Position

Join the MHI Team as a Dock & Door Technician - Team Lead! Material Handling Inc., a leading forklift and material handling equipment provider in the Southeast. For more than 45 years, we've been thriving, and we want you to be a pivotal player in our team of over 200 employees --- spanning ten branches across AL, GA, KY, TN, and SC. At MHI, we're all about family values and hard work. We will strive to be the best overall partner supplier to all our clients, to provide opportunity for every employee to reach their full potential and maintain sustained profitability through honesty, integrity and doing the right thing. As a privately held company, we maintain the freedom to prioritize our people by upholding our culture and values while remaining competitive in the marketplace. We're seeking dedicated, collaborative individuals who thrive on tackling new challenges daily. We recognize that our employees are fundamental to our success, and we're dedicated to fostering a work environment that enables our team to reach their fullest potential. It's not just a job, it's a career.

Requirements

5+ Years Door Service & Installation Experience is required and Fire Door Certification is a plus.
Dock Equipment Service & Installation Experience is a plus.
Good customer service skills are required.
High school diploma, G.E.D. or tech school graduate preferred.
Ability to work outdoors, at heights, and lift up to 100 pounds.
Good communication and paperwork skills.
Ability to pass a physical, drug screen and background check.

Nice To Haves

Fire Door Certification
Dock Equipment Service & Installation Experience

Responsibilities

Measure and increase utilization of technicians to provide service in a profitable manner.
Ensure technicians always operate in a safe manner and are properly trained on all safety procedures.
Drive sales through exceptional service and addressing customer's needs both seen and unseen.
Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits.
Perform service, maintenance, repair, and installation on commercial doors and loading dock equipment.
Perform preventive maintenance inspections on warehouse facilities.
Assure quality by checking for proper installation, clearance, and balance.
Communicate clearly and effectively.
Properly complete all paperwork.
Demonstrate a desire and ability to take care of the customer.