Dock & Door Specialist

The Raymond Corporation•Atlanta, GA

31d•Hybrid

About The Position

As a Dock & Door Specialist, you will promote Carolina Handling both internally and externally, working closely with Sales and Operations. You will support the sale of Dock & Door and Intralogistics solutions by coordinating and supporting technical activities across multiple departments, systems, and workflows. As the Dock & Door Specialist, you will be responsible for selling Intralogistics and Dock & Door products designed for Manufacturing, Distribution Centers, Warehouses, and E-Commerce industries. Your focus will include managing and expanding existing Carolina Handling accounts, while also identifying and acquiring new clients. You will lead initiatives centered on warehouse optimization, Intralogistics solutions, and Dock & Door systems to drive business growth and ensure client satisfaction.

Requirements

Bachelor’s Degree in Business, Engineering, or a related field, or equivalent work experience preferred
5+ years of experience in Dock & Door sales or service development
Strong business acumen with a solid understanding of key business drivers.
Proven ability to acquire new business while maintaining strong relationships with existing Carolina Handling customers.
Ability to build and maintain customer confidence, consistently delivering exceptional customer service.
Active listener who seeks clarification to fully understand customer needs.
Persistent in overcoming obstacles with a strong commitment to self-improvement.
Effective in managing competing demands and using time efficiently.
Highly motivated and driven to achieve challenging goals.
Information Management: Skilled in managing large volumes of information accurately and efficiently.
Communication Proficiency: Capable of assimilating and conveying information professionally.
Independence and Collaboration: Able to work both independently with minimal supervision and collaboratively in team settings.
Work Ethic: Demonstrates accountability, effective time management, self-motivation, strong attention to detail, and a commitment to continuous learning.
Team Mindset: Embraces a team-oriented approach, working with others to achieve common goals.
Coachability: Maintains a curious mindset and approach, receptive to feedback and learning opportunities.
Problem-solving and Critical Thinking: Actively engages in problem-solving and exercises critical thinking skills to address challenges effectively.

Responsibilities

Plan, forecast, and achieve sales goals for Carolina Handling's Dock & Door solutions with assigned and new customers.
Analyze market potential and trends, identifying areas where product sales are weak, and collaborate with vendors and partners to improve market penetration for national and major accounts, as well as new business.
Engage with the industrial real estate market to expand new business in the assigned territory.
Lead sales programs and initiatives for Dock & Door solutions within assigned and new accounts.
Forecast and direct the achievement of expense and profit objectives for Dock & Door sales, addressing both short-range and long-range planning.
Develop, implement, and manage business plans and reporting systems to continually measure performance against objectives.
Work closely with the Vice President, ISG, to make strategic account planning and pricing decisions.
Administer the entire process of addressing customer needs, ensuring specifications for Dock & Door projects are met.
Provide creative business solutions tailored to customer requirements, collaborating with Sales, Applications, Service, and Project Management teams for optimal implementations.
Assist in collecting and analyzing field data, including product specifications, customer facility details, and project-specific considerations.
Work with various suppliers to ensure proper solutions are provided, aligning with customer needs and Carolina Handling’s goals.
Perform any other duties as assigned or required to support the company's overall operations and objectives.

Benefits

Medical, Dental and Vision Insurance, Prescription Drug Plan.
Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Competitive Commission Program: Our commission program serves as a powerful motivator, driving you to excel in your role and exceed your targets. With our commission program, there is no limit to how much you can earn!
Company Vehicle or Automobile Allowance: This includes a fuel card and maintenance coverage.
Technology and Home Office Setup: This includes a cell phone, laptop, iPad, dual monitors, a docking station, and a wireless keyboard and mouse.
Expense Reimbursement
Flexible Work Arrangements: This includes remote work options and flexible scheduling.
Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.
Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
Company-sponsored social events and team-building activities.
Employee recognition program