Dock Coordinator- Houston TRC

HEBHouston, TX
4hOnsite

About The Position

Providing our Customers with products they love is a big job, and our 12.1 million square feet of warehousing helps make that possible. Our Distribution Center and Transportation Partners are key to helping stock H-E-B Stores and keeping our supply chain moving all over Texas and Mexico. As a Dock Coordinator for H-E-B Transportation, you'll prioritize, coordinate, and delegate tasks related to load and unload trailers for H-E-B and Parkway. You'll ensure a safe, productive work place, and resolve escalated issues within specific parameters. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to coordinate the work of others? HEAD FOR BUSINESS... knowledge and skills to resolve appropriate escalations? PASSION FOR RESULTS... drive to foster a safe and compliant work environment?

Requirements

  • 2+ years of experience
  • Working knowledge of OSHA and MSD regulations
  • High school diploma or equivalent
  • Advanced computer skills (MS Office and in-house systems)
  • Advanced communication skills (written & verbal)
  • Math skills (+, -, , /)
  • Reading and writing skills
  • Organization skills
  • Ability to communicate effectively across multiple areas
  • Ability to work in a team environment
  • Ability to operate machines and equipment in a safe, independent manner
  • Ability to operate H-E-B in-house systems (e.g., mainframe and YMS)
  • Ability to obtain and maintain certification in pallet jack and forklift operation
  • Attention to detail
  • Constantly stand, walk, and squat
  • Frequently lift and carry 7 lbs for duration of a 10 to 12-hour shift
  • Occasionally lift up to 57 lbs
  • Occasionally reach overhead, at shoulder, knee, and floor, bend, stoop, squat, crouch, kneel, climb stairs, and pivot
  • Work in multi-temperature zones

Nice To Haves

  • Bi-lingual (English - Spanish) skills a plus

Responsibilities

  • Prioritizes / coordinates / delegates daily loading and unloading of all H-E-B and Parkway trailers, including salvage, Store returns, and reusables
  • Ensures Dockworkers are loading and unloading trailers in a safe, productive, and efficient manner, in compliance with SOPs
  • Applies a clear understanding of daily and department needs and all MWT service requirements
  • Communicates effectively / coordinates with Yard side of the business
  • Monitors productivity and accuracy of Spotters assigned to work area; fully uses YMS
  • Checks drivers in and out; directs them to specific areas of work; ensures paperwork is complete
  • Provides / performs end of shift updates which detail attendance, punctuality, performance, inventory, bale reports, status of salvage, and any issues encountered
  • Resolves escalations if within parameters; reports to higher parties if unable to resolve
  • Coordinates dockworkers within a specific parameter; escalates issues outside parameter
  • Performs Distribution Partner I duties
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