Dock and Door Administrator

Eastern Lift Truck Co Inc • Camp Hill, PA

22h • Onsite

About The Position

Currently, we are seeking a Service Administrator to support our York, PA location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!

Requirements

• Possess unwavering customer service drive and focus
• Ability to multi-task and work in a fast-paced environment
• Pleasant phone demeanor
• Must be a team player
• Attention to detail a must
• Stable work history with record of excellent attendance
• Excellent computer skills. Proficiency in Microsoft Word and Excel
• Quick learner and capable decision maker
• Exceptional follow-up a must
• Strong typing skills
• High energy level and positive attitude!

Responsibilities

• Monitor Technician Status- update and address as needed.
• Daily review of technician’s time and overtime billing.
• Review and process time sheets.
• Administrative duties such as data entry, opening work orders, etc.
• Assisting customers/internal staff with questions regarding service.
• Assisting dispatching and service department as needed.
• Apply outside vendor invoices to work orders.
• Updating/maintaining work in progress.
• Answering incoming phone calls
• Maintain and update customer profiles in company database.
• Assist with other related administrative duties.
• Resolve billing errors and issues in company database.
• Review all internal work orders for accuracy, address as needed

Benefits

• Medical, dental, vision, and prescription plan.
• 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed