Docent

Access•Dearborn, MI

About The Position

Under general supervision, the Docent conducts guided tours of the Arab American National Museum (AANM) for groups of students and adults. The Docent brings the voices and faces of Arab Americans to mainstream audiences to continue our commitment to dispelling misconceptions about Arab Americans and other minorities.

Requirements

Knowledge of: Arab American National Museum and the various exhibits
Fundamental concepts, principles and practices of Arab American, Ethnic and Middle Eastern history and current events
Skill in: Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to: Provide a high level of customer service
Work independently as well as collaboratively within a team environment
Be enthusiastic, cheerful, responsible, engaging, flexible, patient and have a willingness to learn
Be flexible with scheduling availability, especially during peak hours of the museum
Convey a welcoming environment and introduce guests to the AANM
Communicate the mission of the AANM and ACCESS
Share museum programming with visitors
Commit to upholding the principles and ethics of the museum
High school diploma or GED equivalent
Must complete four to five-week intensive training of museum permanent and temporary galleries
Any equivalent combination of experience, education and/or training approved by Human Resources

Nice To Haves

Associate degree preferred
At least 1 year of experience or education in history, political science, art, or teaching (preferred)
Public speaking/storytelling experience is preferred
Stay current on the program offerings and upcoming museum promotions

Responsibilities

Conduct guided tours of the museum for groups of students and adults in person or virtually (as assigned)
Utilize the techniques of dialogue, inquiry, role play and storytelling while leading tour groups through the museum
Encourage audience to challenge stereotypes and misconceptions of Arab Americans and minorities
Attend all briefing meetings before the opening of a new exhibit
Undergo intensive training with education staff before conducting tours
Select a different section of the AANM to focus on to learn how to transition between exhibits
Shadow experienced AANM staff on guided tours to gain knowledge and skills in leading tours
Read materials as assigned, keep up on current events that impact the minority community
Attend lunch and learns on Arab American and minority community topics
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned