Doc Imaging Tech I, Rev Cycle

University of Rochester • Town of Gates, NY

80d • $17 - $24

About The Position

The University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Requirements

• High School diploma or equivalent and 1 year of relevant experience required.
• Or equivalent combination of education and experience.

Responsibilities

• Responsible for accurate and efficient prepping, scanning, indexing and quality checking of documents.
• Ensures that all necessary correspondence and documentation needed for the billing system has been received and is accurate.
• Performs quality assurance checks of outgoing correspondence.
• Sorts and routes incoming mail, including but not limited to, patient refund checks, statements, collection letters, and correspondence.
• Validates patient addresses via telephone, returned mail, or using electronic tools.
• Updates the billing system, ensuring patient addresses and all pertinent registration data are accurate.
• Mails outgoing statements, receipts, requisitions, and letters.
• Receives daily, weekly, and monthly reports from external customers for review and processing.
• Processes internal reports to ensure accounts are processing appropriately within the billing system.
• Requests and distributes daily statement requests.
• Prepares all payments received from collections agencies for payment posting.
• Receives incoming inquiries from both internal and external customers and ensures account status is kept current.
• Creates and follows work tickets on research issues.
• Assigns patient disputes with equity and performs follow ups to ensure the mandated timeframes are met.
• Alerts management team to issues not completed within specified timeframes.
• Identifies potential issues or trends and reports to management.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 1-10 employees