DMV Customer Service Technician (Hourly/Wage), Charlottesville CSC, Pos. No. 02640

State of Virginia • Charlottesville, VA

355d • $19

About The Position

Virginia's Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Part-Time (Wage) Customer Service Technician at the Charlottesville Customer Service Center (CSC). The selected applicant will handle various customer transactions including communicating policies, procedures, and regulations; issuing IDs; processing applications; administering vision, driver, and in-car road tests. In addition, processing diverse vehicle registrations and titling, tax collection, and other DMV-related services. Training will be provided to ensure your success. If you possess strong customer service and problem-solving skills, with a willingness to learn, and want a career with growth opportunities, we would like to talk with you. This is a wage position limited to working no more than 1,500 hours per agency during the 12-month period of May 1 - April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12-month period. This wage position offers no state benefits.

Requirements

• Customer service experience working in a fast-paced environment.
• Experience using a personal computer or other automated systems.
• Excellent oral and written communication skills.
• Flexibility to work M-F and Saturday.
• Strong organizational, time management, problem solving and multitasking skills.
• Attention to detail, accuracy, and ability to complete assignments on time.
• Experience working in a team or group environment.
• Ability to lift 10 - 25 pounds.

Responsibilities

• Handle various customer transactions including communicating policies, procedures, and regulations.
• Issue IDs and process applications.
• Administer vision, driver, and in-car road tests.
• Process diverse vehicle registrations and titling.
• Collect taxes and provide other DMV-related services.

Benefits

• Wage position limited to working no more than 1,500 hours per agency during the 12-month period.
• Training provided.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees