DMS Engineer

Sidley Austin LLP•Chicago, IL

1d•$150,000 - $175,000•Hybrid

About The Position

The DMS Engineer is responsible for the administration, maintenance, optimization, and support of the firm’s NetDocuments document management system. This role focuses on ensuring the stability, performance, and scalability of NetDocuments services, including the execution and monitoring of Toolkit jobs, configuration management, integrations and lifecycle management. The engineer will also leverage Litera CAM to manage user provisioning, entitlements, and workspace governance. The ideal candidate brings strong technical expertise, problem-solving capabilities and a commitment to delivering secure, efficient, user-focused solutions.

Requirements

A minimum of 7 years of direct engineering, implementation and administration experience with NetDocuments.
A minimum of 5 years of experience working in the Windows Server Environment
A minimum of 5 years of SQL Server experience.
A minimum of 5 years Toolkit experience.
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities

Nice To Haves

Bachelor’s degree in computer science or related filed.
Experience administering Litera CAM.

Responsibilities

Serve as the subject matter expert for NetDocuments, including configuration, integration, testing, debugging, and implementation.
Monitor all components of the NetDocuments environment for performance, availability, and stability.
Manage and maintain NetDocuments components such as ndOffice and ndMail.
Support integrations across Office, ndOffice, ndMail, workflow systems and other applications.
Oversee and execute NetDocuments Toolkit jobs.
Troubleshoot Toolkit job issues, optimize performance, validate logs, and coordinate remediation as necessary.
Monitor CAM logs and ensure successful synchronization with NetDocuments and other integrated systems.
Develop automation scripts and workflows to streamline DMS operations and reduce manual processes.
Assist with data migrations, metadata reconciliation, and legacy system decommissioning when applicable.
Monitor, troubleshoot and resolve DMS application issues.
Primary contact with NetDopcuments and other vendors as appropriate to resolve problems and define the Firm’s roadmap for document management.
Provide off-hours support for DMS Applications issues on a rotating basis. Be able to respond to calls within ½ hour and access the system within 1 hour.
Other duties as assigned.