DMS Clinical Support Specialist

Philips

21h•Remote

About The Position

DMS Clinical Support Specialist (Remote Based) Be the clinical expert and trusted partner who empowers healthcare providers to maximize advanced HealthTech solutions through expert guidance, hands-on problem solving, and first-time-right support that directly improves patient outcomes. Your role: Develops and administers training plans to fulfill obligations of order that ensures customer competency on DynaCAD Radiology, DynaCAD Urology, Advanced Annotation, UroNAV, and Sentinelle Coils. Drives revenue through execution of on-site delivery targets. Provides consultative educational support to customers, driving customer productivity and competency using tactical and didactic training methods. Uncrates and assembles UroNAV systems and Sentinelle Coils. Demonstrates product expertise during clinical training and customer support. Supports new product implementations (NPIs) by working with Sales and Marketing teams, including cross training colleagues on NPI products via team meetings, remote/onsite shadowing, peer to peer training. You're the right fit if: You’ve acquired 3+ years clinical experience in MR, Ultrasound and have a familiarity with image generation and data analysis tools. You also possess strong project management skills; strong conflict management and influencing skills; clinical knowledge of modality specific workflow and implementation including current trends in the clinical setting; strong teaching, coaching and mentoring skills delivered in the learning style which best suits the situation. Your skills include imaging experience and familiarity with digital imaging workstations; troubleshooting computer, software, networking and basic DICOM knowledge; advanced knowledge and understanding of general anatomy, pathology, and physiology; and strong interpersonal, customer and management skills with the ability to work in high-pressure environments. You have minimum Associates Degree in Radiology required, plus Certification in MRI, CT, or Ultrasound Modalities preferred. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Clinical position. You are able to travel up to 100% of the week is required by car, air, and/or train, including overnight stays and occasional international travel and you must be located near a major (non-regional) airport (within or around 1 hour drive) to be considered. Advanced computer and Microsoft Office skills. Advanced knowledge of clinical applications and post processing products. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field role About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details (List abbreviated state and range. Group states by GEO when applicable.) The pay range for this position $107,657-138,144 The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. #LI-Field #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Requirements

3+ years clinical experience in MR, Ultrasound and have a familiarity with image generation and data analysis tools.
strong project management skills
strong conflict management and influencing skills
clinical knowledge of modality specific workflow and implementation including current trends in the clinical setting
strong teaching, coaching and mentoring skills delivered in the learning style which best suits the situation
imaging experience and familiarity with digital imaging workstations
troubleshooting computer, software, networking and basic DICOM knowledge
advanced knowledge and understanding of general anatomy, pathology, and physiology
strong interpersonal, customer and management skills with the ability to work in high-pressure environments
Associates Degree in Radiology required
Certification in MRI, CT, or Ultrasound Modalities preferred
able to travel up to 100% of the week is required by car, air, and/or train, including overnight stays and occasional international travel and you must be located near a major (non-regional) airport (within or around 1 hour drive) to be considered
Advanced computer and Microsoft Office skills
Advanced knowledge of clinical applications and post processing products

Responsibilities

Develops and administers training plans to fulfill obligations of order that ensures customer competency on DynaCAD Radiology, DynaCAD Urology, Advanced Annotation, UroNAV, and Sentinelle Coils.
Drives revenue through execution of on-site delivery targets.
Provides consultative educational support to customers, driving customer productivity and competency using tactical and didactic training methods.
Uncrates and assembles UroNAV systems and Sentinelle Coils.
Demonstrates product expertise during clinical training and customer support.
Supports new product implementations (NPIs) by working with Sales and Marketing teams, including cross training colleagues on NPI products via team meetings, remote/onsite shadowing, peer to peer training.