DME Specialist

Alternate Solutions Health Network•Fairfax, VA

1d•$23•Onsite

About The Position

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. At Alternate Solutions Home Health, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. We partner with health systems, jointly running home health and hospice agencies that use their brand to ensure each patient has a well-coordinated care plan. As a DME Specialist, you’ll order medical equipment on behalf of patients for home use. You will effectively communicate with all parties involved to ensure appropriate and timely ordering and delivery of equipment. You’ll stay current with all Medicare and DME guidelines and remains compliant with all legal and company rules and regulations.

Requirements

High School Diploma or equivalent
2 years of experience in the medical equipment/healthcare field
Capable of all physical demands

Nice To Haves

DME background preferable
Strong skills in software such as Microsoft Office Suite to create visual PowerPoints, excel charts and graphs, and utilize functionality for sending and receiving communication, scheduling meetings, etc.
Knowledge of DME ordering and insurance guidelines
Familiar with medical equipment and terminology
Strong communication skills, effective listening, and ability to connect with a variety of people
Highly Observant and detailed oriented
Able to multi-task and prioritize

Responsibilities

Orders DME as prescribed by the physician
Requests and obtains appropriate documentation from physician
Ensures that field staff receive required forms for completion and return
Sends all necessary forms and ordering information to DME Vendors
Ensures that DME is ordered and delivered in a time sensitive manner for all hospital and nursing home discharges
Communicates with nurses, therapists, and community educators on a daily basis in regard to DME questions such as coverage for items needed, special orders, updates on orders previously placed, delivery times, and equipment qualifications
Maintains positive working relationships with DME vendors and physician offices
Completes daily database workflow for items being requested from field staff assist
Completes hospital hold workflow which may include faxing summary to hospital and following up on hospitalized patients
Stays up-to-date with competitive bid guidelines under Medicare
Maintains log for office owned equipment and up-to-code by ensuring yearly calibrations are performed as ordered
Answers company overflow phone calls
Other duties as assigned