DME Services Coordinator
About The Position
Illinois Bone & Joint Institute, LLC, is one of the largest independent physician-owned orthopedic practices in the United States, with 100 locations and 150 physicians throughout the Chicagoland area, expertise in every orthopedic specialty, and complete diagnostic and rehab services. Illinois Bone & Joint Institute offers relief, solutions, and the comprehensive integrated care you need. IBJI's dedicated physicians and staff pair cutting edge technology with modern practice techniques to offer the most beneficial and effective means of recovery. This integration allows us to perform a full-range of collaborative and comprehensive services that directly impact our patients quality of life. IBJI wants to help you move better, so you can live better. Summary Illinois Bone and Joint Institute is currently seeking a full time DME Services Coordinator based at our Westmont office.
Requirements
- Bachelor’s Degree and/or ATC Certification preferred
- DME experience preferred.
- Knowledge of clinic policies and procedures.
- Strong written and verbal communication skills.
- Active driver’s license to travel between HOA Offices
Responsibilities
- Coordinates patient fitting and treatment activities in the clinic setting.
- Ensures all necessary medical records/x-rays/reports/forms, etc. related to the patient’s DME product fitting and billing are available for precertification.
- Provides patient care as per physician’s direction/orders.
- Assists physician and physician’s staff with DME fitting and patient follow up.
- Monitors and ensures the accurate completion of patient charge tickets that have been fitted by DME Coordinator.
- Reinforces patient/family education and processes.
- Resolves patient complaints in a timely manner.
- Serves as a liaison between Administration, Physicians and staff ensuring that all staff within the department are viewed/treated as “team” members.
- Is supportive of Managers/departments responsibilities/needs and promotes cooperative efforts between departments.
- Communicates with all staff all changes in policies and procedures with regard to DME operations as assigned.
- Ensures the availability/accessibility of DME in order to satisfy physician and clinical staff requirements
- Ensures that HOA’s DME Organizational Policy and Procedure Manual is made available to all staff for review.
- Assist with tracking of DME billing/reimbursements.
- Any other duties as assigned.
Benefits
- medical
- dental
- vision
- life and AD&D insurance
- long and short term disability
- 401k program with company match and profit sharing
- wellness program
- health savings accounts
- flexible savings accounts
- ID protection plan and accident, critical illness and hospital benefits
- paid holidays
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
