DME Insurance and Authorization Specialist

CoxHealth•Springfield, MO

20h•Onsite

About The Position

DME Ins & Auth Specialist is responsible for reviewing documentation and submitting authorization requests to all insurance payers per their guidelines. This includes logging and attaching the authorization to patient accounts accurately. They are responsible for maintaining knowledge and understanding payer guidelines for all lines of service. They work closely with other departments within CoxHealth at Home to ensure we have all the necessary documentation. DME Ins & Auth Specialist will also assist with other departments when needed for insurance and benefit coverage checks.

Requirements

High School Diploma or Equivalent
Excellent verbal and written communication skills
Ability to prioritize shifting incoming inquiries containing multiple time-sensitive needs.
Ability to maintain organization in a changing environment
Proficient computer skills including knowledge in Microsoft applications, typing, and computerized phone systems.
Able to work independently and collaboratively in teams
Ability to multi-task & have high attention to detail
Excellent customer service and interpersonal skills for internal and external customers
Ability to make routine decisions in accordance with departmental policies and procedures.

Nice To Haves

1 year experience in a healthcare or DME setting

Responsibilities

Reviewing documentation
Submitting authorization requests to all insurance payers per their guidelines
Logging and attaching the authorization to patient accounts accurately
Maintaining knowledge and understanding payer guidelines for all lines of service
Working closely with other departments within CoxHealth at Home to ensure we have all the necessary documentation
Assisting with other departments when needed for insurance and benefit coverage checks