DME CLINIC COORDINATOR COA

SELECT ORTHOSavannah, GA
7dOnsite

About The Position

Select Ortho is a rapidly growing nationwide company that provides expertise, convenience and reliability in the delivery and fitting of orthoses and durable medical equipment to orthopedic practices and their patients. The high value we place on our employees is reflected in our competitive pay and exceptional benefits package, which includes Medical insurance (company pays 75% of the premium), Dental and Vision (company pays 100% of the premium), free life insurance, generous paid vacation time, paid sick time, paid company holidays, and more! Our goal is to achieve nothing less than ecstatic customers. We do that by operating in a healthy culture of excellence and hiring employees who are happy to go the extra mile to achieve that vision. Working with purposeful energy and accountability comes naturally. Credibility always matters and small details are huge! The DMEPOS Coordinator is a trained member of the physicians' team, working with all health care professionals in delivering patient care. The DMEPOS Coordinator is responsible for all matters related to and concerning DMEPOS within the clinic. Including, but not limited to, fitting, refitting, custom measurement, patient education, prior authorization, collection of co-ins/deductible, and patient satisfaction.

Requirements

  • High School Degree or Equivalent (unless located in a state that requires licensing)
  • Knowledge of word processing, spreadsheets, and databases
  • Alpha and numeric data entry skills
  • The ability to work quickly and accurately, and pay attention to detail
  • Establish and maintain effective working relationships with physicians, patients, employees and the public.
  • Knowledge of Anatomy, Physiology, Medical terminology, Insurance Claims, and Insurance Benefits.
  • DME or orthoses related medical experience
  • Knowledge of medical billing/collection practices
  • Basic medical coding and third-party operating procedures and practices
  • Biomechanics
  • Excellent skills in verbal and written communication and patient care
  • Judgment, decision making, and time management skills
  • Ability to organize multiple projects and assignments at once

Nice To Haves

  • Medical Assistant
  • Athletic Trainer
  • Certified Orthotic Fitter
  • Certified Orthotist

Responsibilities

  • Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
  • Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
  • Ensure all necessary documentation and authorization is obtained as it relates to payer requirements.
  • Track, maintain, and order inventory for one or multiple locations.
  • Actively promote and foster excellent relations inter-departmentally and with external case managers, payers, suppliers, physician clinical staff and surgery personnel.
  • Ensure compliance is maintained by documenting custom measurements, ABN's, MAE's and LMN's as needed.
  • Ability to work with a team of DMEPOS Coordinators and Billing Specialists.
  • Other duties, as assigned

Benefits

  • Medical insurance (company pays 75% of the premium)
  • Dental and Vision (company pays 100% of the premium)
  • free life insurance
  • generous paid vacation time
  • paid sick time
  • paid company holidays
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