DME Biller

Medical Service Company•Cleveland, OH

20h•Hybrid

About The Position

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! Join Our Team! We are excited to announce that we are hiring for a full-time hybrid position . Work in our office location on Tuesdays, Wednesdays, and Thursdays , and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays Reimbursement Specialists are r esponsible for the timely and accurate billing and collections for Medicare, Medicaid, and Commercial insurance carriers.

Requirements

Education: Graduate of an accredited high school or GED equivalent.
Experience/Knowledge/Skills/Physical Requirements: Minimum of three years of progressively responsible third-party payor reimbursement experience in healthcare.
Strong knowledge of Medicare, Medicaid and commercial insurance guidelines, procedures, and rules and regulations for HME billing.
Experience with escalating billing disputes, including appeals, reviews, and redeterminations.
Excellent communication and customer relation skills.
Excellent interpersonal and organizational skills (a team player).
Normal office/clerical motor skills in addition to extensive computer and telephone experience.

Nice To Haves

Brightree experience preferred.

Responsibilities

Conducts review of rejected claims from the clearinghouse and front-end payor edits, follows up on unprocessed claims, and researches denials for resubmission to ensure timely collection and maximum reimbursement.
Maintains accurate and complete notes on each invoice worked.
Responds to patient inquiries received via phone, email, or from other internal departments.
Assists internal departments and staff with billing related issues.
Communicates obstacles or challenges to Billing Manager that may lead to inaccurate or untimely resubmission of claims.
Performs other duties as assigned.