DLS Sr Work Wellness Coach, Specialty Accommodation Services

Amazon • Arlington, VA

387d • $57,900 - $123,800

About The Position

The Work Wellness Coach (WWC) at Amazon's Disability & Leave Services (DLS) team plays a crucial role in providing individualized accommodation coaching services to employees with ADA-qualifying cognitive and mental health disabilities. This position focuses on helping employees identify barriers related to their disabilities and creating tailored coaching plans to enhance their job performance. The WWC collaborates with various stakeholders to devise innovative accommodation solutions and supports employees transitioning back to work after leave.

Requirements

• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
• Knowledge of Microsoft Office products and applications

Nice To Haves

• Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
• Experience developing policies and supporting documentation
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

Responsibilities

• Provide disability coaching, resource referrals, information, and support to employees with qualifying conditions, as well as relevant supervisors, Human Resources, and other partners to support Amazon's retention efforts
• Identify individual support needs and barriers related to disability, as well as learning and communication style
• Create coaching plans outlining frequency, duration, and scope of coaching activities tailored to individual needs
• Problem-solve or role-play scenarios for stressful work situations and self-advocacy
• Improve work habits, create systems and routines, and tools for handling day-to-day stressors
• Maintain a high level of communication with all stakeholders: Accommodation Consultants, HRBPs, hiring managers, third party vendors, and other members of the Disability and Leave Services team
• Make accommodation recommendations and refer employees to appropriate internal and external resources
• Research relevant training topics and conduct training for DLS team members, HRBPs, and hiring managers as needed
• Assist in tracking trends related to case types and employment classifications to aid in new program initiatives

Benefits

• Comprehensive medical, financial, and other benefits
• Equity and sign-on payments as part of total compensation package

What This Job Offers

• Job Type: Full-time
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree