Divisional Support Manager
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About The Position
Wells Fargo is seeking a Divisional Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. In this role, you will lead the operational activities across a brokerage division, directly manage the Market Support Manager(s), and be responsible for the day-to-day adherence to ensure consistent and efficient execution of the firm's operational policies and procedures. You will also manage all staff that are part of the local branch support model experience, including direct HR responsibility for Market Support Manager(s) and their teams of Branch Support Managers and Brokerage Support Specialists. Additionally, you will drive initiatives for consistency across teams and serve on the leadership team for providing strategic input on firm-wide operational and support initiatives, developing programs to further best practice adoption across the divisional Support teams. You will partner with the Divisional Leader to promote operational/support best practices across the Division, focus on Support Team and Client Associate Development, and manage escalated items to ensure timely resolution. Frequent travel to visit Market Support Team locations and branches across the Division will be required to oversee operational/support practices and coach on operational risk, with primary responsibility for operational risk within the Division.
