Divisional Leader, New Business

Prudential Financial • Fort Washington, PA

286d • $107,300 - $166,400 • Hybrid

About The Position

The New Business, Division Leader role is an exciting new opportunity to lead a team directly responsible for driving operational success and enhancing the partnership between Annuities Service and Sales. This position will own the relationship with a specific sales division, leading a team of front-line staff to achieve key performance indicators intended to drive success across multiple sales territories. The current EWA for this position is Hybrid in Shelton, CT, Newark, NJ, or Dresher, PA. Virtual Applicants will be considered on a case by case basis.

Requirements

• Bachelor's degree or significant related experience preferred.
• Minimum 3-5 years of management leadership experience, preferably within the Annuities or Financial Services industry.
• Demonstrated ability to lead change, innovate, and leverage process improvement methodologies.
• Strong leadership presence with a focus on talent development and employee engagement.
• Excellent communication skills, capable of influencing and collaborating with senior leaders.
• Adaptability to changing business needs and dynamic environments.
• Effective analytical skills, including knowledge of staffing models and capacity planning.
• Proven ability to formulate and execute strategies to meet organizational goals.
• Strong talent management focus with experience in recruiting and training programs.
• Proactive conflict resolution skills and ability to identify process improvement opportunities.
• Strong interpersonal, written, and oral communication skills.

Responsibilities

• Owns the relationship with a designated sales division and is the key service point of escalation for all matters related to New Business for the internal and external wholesaler community.
• Actively participates in sales team meetings and/or conferences and provides regular performance updates on the status of the team.
• Supports sales goals by fostering strong partnerships and aligning operations to meet objectives.
• Lead and mentor front-line staff, focusing on performance management, coaching, and development to enhance their skills and improve engagement.
• Drive achievement of key performance indicators, including quality and match rates, by implementing strategies for continuous improvement and operational excellence.
• Cultivate transformative solutions and challenge the status quo to optimize processes and achieve operational excellence.
• Leverage new and emerging technologies such as generative AI to introduce innovative solutions to long-standing operational challenges.
• Control expenses and maintain connectivity to results through capacity models and progress reports.
• Establish strong partnerships with key stakeholders across Sales & Distribution, control functions, and other business partners to address areas of opportunity and help the department achieve its strategic goals.
• Maintain expertise in technology systems supporting annuity issuance processes.

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance.
• Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
• Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree