Divisional Director, Client Sourcing

JLL•Chicago, IL

21h•Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. · The Divisional Director, Client Sourcing leads all Client Sourcing Operations and is responsible for leading the Sourcing and Procurement (S&P) platform within assigned Vertical(s). · Lead, manage and direct the strategic sourcing plans within assigned Vertical(s) by collaborating closely with Divisional Presidents, Managing Directors, Accounts and Clients to set overall priorities and account goals. · Closely collaborate with Americas Sourcing Pursuits & Transitions, Category Management, and relevant business stakeholders to retain, grow, and win new clients. · Lead and grow a high-performing S&P team. This includes accountability for effectively managing, mentoring, recruiting, and developing a team of world-class Sourcing and Procurement professionals. Drive communication, both verbal and written, with all levels at JLL in addition to Clients to support the organization, influence change, and win new business. Develops and Leads High Performing Teams Recruit, develop, rotate, and retain top Sourcing talent. Support the career development of key roles through mentoring and visible leadership. Create high-performing, integrated sourcing teams that are committed to delivering sustainable operational excellence. Manage and coach Group Sourcing Leads/Team Leads/Large Account Leaders on their performance progress and developmental goals including analysing strengths, and areas of opportunity for growth into actionable career development plans. Actively support Supply/Demand within the sourcing platform by networking, mentoring, and sharing diverse internal and external candidates Develop succession plans for all key roles within the organization. Foster an inclusive and collaborative team culture. Execute with Excellence Develop Vertical Sourcing Strategies that incorporates inputs from Vertical(s) leadership goals, market intelligence, S&P Subject Matter Expertise, and individual client strategies. Ensure the vision and strategy of the client sourcing plans are implemented and aligned with necessary objectives. Establish and maintain relationships within Americas’ Leadership across all business lines. Proactively manage supplier(s) to ensure overall performance expectations are met across the associated accounts. Provide strategic vision for all S&P aspects of business including best practices and innovation. Effectively develop and lead complex short-term and longer-term sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance. Grows the Business · For assigned Vertical(s), manage the interaction with Sourcing teams across Category Management, Solutions Development, Sourcing Enablement, account, and clients to support the sales process. · Take a visible role as the SME on Renewals, Expansions, and New Business through active partnership with Managing/Account Directors, Solutions Development and Business Development. · Proactively prepare for all client renewals – striving for a no-bid renewal. · Participate in client meetings / yellow pad sessions as needed. Achieves Financial/Compliance Results Identify risks and opportunities to clients/stakeholders and recommend strategies to achieve company goals while mitigating risk. Continually manage/assess suppliers through the established supplier performance management program. Own sourcing compliance and controls across the Vertical(s). Identify and develop opportunities for improvement. Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business. Comply with all JLL and client policies and procedures, including but not limited to ethics and business practice.

Requirements

Collaborative and influential leader – persuasive and instils confidence among stakeholders; significant gravitas to have impact and respect among peer group throughout Work Dynamics
Collaborative approach – works effectively across a complex matrix organization with a team and firm-first orientation; team with constituents who vary in approach and style to achieve results.
Company and Industry Knowledge – Demonstrated understanding of JLL Work Dynamics, the Real Estate industry, competitive landscape, and specific industries as applicable.
Influential Communication and Presentation Skills – Ability to persuasively engage internal and client stakeholders via formal and informal conversations/presentations to achieve Vertical goals.
Leadership
Engage and inspire proactive collaboration within and outside of S&P organization, build talent, communicate effectively, and build relationships.
Inspire trust, adapt, and learn.
Client Centric – Ability to lead with a focus on client needs to create and deliver on solutions expectations by every measure and are valuable to the client and JLL
Negotiation Skills – Ability to bridge differences to deliver win-win agreements by understanding our value, positions, and points of flexibility.
Transformational leadership – leads change with energy and resilience to propel the business forward; has the courage to make difficult decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth.
Strategic and critical thinking – exhibits strong levels of insight and has a reputation as a forward thinker

Responsibilities

Leads all Client Sourcing Operations and is responsible for leading the Sourcing and Procurement (S&P) platform within assigned Vertical(s).
Lead, manage and direct the strategic sourcing plans within assigned Vertical(s) by collaborating closely with Divisional Presidents, Managing Directors, Accounts and Clients to set overall priorities and account goals.
Closely collaborate with Americas Sourcing Pursuits & Transitions, Category Management, and relevant business stakeholders to retain, grow, and win new clients.
Lead and grow a high-performing S&P team.
Recruit, develop, rotate, and retain top Sourcing talent.
Support the career development of key roles through mentoring and visible leadership.
Create high-performing, integrated sourcing teams that are committed to delivering sustainable operational excellence.
Manage and coach Group Sourcing Leads/Team Leads/Large Account Leaders on their performance progress and developmental goals including analysing strengths, and areas of opportunity for growth into actionable career development plans.
Actively support Supply/Demand within the sourcing platform by networking, mentoring, and sharing diverse internal and external candidates
Develop succession plans for all key roles within the organization.
Foster an inclusive and collaborative team culture.
Develop Vertical Sourcing Strategies that incorporates inputs from Vertical(s) leadership goals, market intelligence, S&P Subject Matter Expertise, and individual client strategies.
Ensure the vision and strategy of the client sourcing plans are implemented and aligned with necessary objectives.
Establish and maintain relationships within Americas’ Leadership across all business lines.
Proactively manage supplier(s) to ensure overall performance expectations are met across the associated accounts.
Provide strategic vision for all S&P aspects of business including best practices and innovation.
Effectively develop and lead complex short-term and longer-term sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance.
For assigned Vertical(s), manage the interaction with Sourcing teams across Category Management, Solutions Development, Sourcing Enablement, account, and clients to support the sales process.
Take a visible role as the SME on Renewals, Expansions, and New Business through active partnership with Managing/Account Directors, Solutions Development and Business Development.
Proactively prepare for all client renewals – striving for a no-bid renewal.
Participate in client meetings / yellow pad sessions as needed.
Identify risks and opportunities to clients/stakeholders and recommend strategies to achieve company goals while mitigating risk.
Continually manage/assess suppliers through the established supplier performance management program.
Own sourcing compliance and controls across the Vertical(s).
Identify and develop opportunities for improvement.
Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business.
Comply with all JLL and client policies and procedures, including but not limited to ethics and business practice.