Division Sales Manager

Williams Homes•Santa Clarita, CA

4d•Onsite

About The Position

Williams Homes is a privately held homebuilder based in Southern California. Williams Homes was founded in 1996 and built on the principles of integrity, trust, and partnership. Over the past 10+ years Williams Homes has been consistently entering new markets such as Central Coast, CA, Montana, Idaho, Texas and Sacramento, CA . An advantage of being a nimble and entrepreneurial family-owned company with our size and resources is that we can be in various markets. It’s Williams Homes love for building that has resulted in the successful creation and delivery of numerous homes and new home communities, while making the American dream a reality. We believe that home building is and always will be a fundamentally great business. Lance and Sadie Williams are committed to the long-term success of the company and to the employees. The most important assets in our company are the people that come to work at Williams Homes every day. Williams Homes has a culture where WE ARE Williams Homes and work as a united team. We celebrate successes together and we work thru losses together. Becoming a Williams Homes employee, means becoming a Williams Homes family member. Williams Homes is currently building near the ocean, in wine country, in the mountains, and in all places beautiful. Come join the Williams Homes family and help us build the American dream near you. THIS POSITION IS LOCATED IN OUR SANTA CLARITA, CA HEADQUARTERS/SOCAL DIVSION OFFICE. THIS IS NOT REMOTE. SUMMARY/OBJECTIVE: The Division Sales Manager is responsible for leading and managing sales activities within respective division. Includes driving sales for optimal results, managing, coaching, and training of the sales team, and development of processes and procedures.

Requirements

Minimum 5 years in residential sales, management and/or real estate management.
CA DRE License.
Valid Driver’s license.
Excellent communication skills, verbal and written, as well as strong organizational and interpersonal skills.
Must be able to deal effectively with confrontational situations and maintain objectivity in associate, public relations, and homeowner’s interactions.
Strong management and motivational skills.
Diplomacy and good public presence.
Must bring a flexible and "can do" attitude to the job.
Willing to put forth the effort, including weekend hours.

Responsibilities

Works with and reports to the VP, Sales and Marketing on all Sales and Marketing programs.
Responsible for all staffing needs in the Division Sales Offices for Community Managers, Community Associates, and Product Specialists.
Works directly with the team in the development of sales techniques to achieve maximum sales and customer satisfaction.
Supports the sales team in resolving customer issues/challenges that requires senior management.
Identifies any risks or potential pitfalls providing solutions and best practices to improve.
Develops an understanding of each community’s buyer profile to create ideal marketing results and maximize company profits as well as improved market tracking.
Assists in implementation of sales goals and training programs as needed to meet company’s goals for the assigned communities.
Trains team on the Newstar ERP System.
Ensure that team is consistently entering traffic, buyer registration cards, and agent information into Newstar ERP System.
Coach and mentor team on optimal practices between sales department, senior management, and all departments as it pertains to communication, customer experience, project updates, execution, and reporting.
Conduct weekly field team meetings with construction and customer service, complete report and distribute to senior management.
Responsible for communicating regularly with field and office associates to ensure timely closings and satisfied homeowners.
Reviews Community Managers weekly reports for accuracy.
Attends escrow tracking meetings as needed to ensure lenders, agents, and sales team are any managing issues immediately with Escrow Managers.
Supports the Escrow Manager with closings as needed.
Attends all special promotional events for Communities as directed by the VP, Sales and Marketing.
Supports Marketing Department on any company or community initiatives to promote and achieve sales goals.
Must keep senior management informed continually of potential problems and outstanding issues and concerns.
Conducts weekly team meetings to review weekly and monthly goals and discuss variances as it pertains to Business Plan.
Review of top prospects and help implement an action plan to convert and achieve sales.
Participates and leads review of backlog, product needs or concerns, competition review, marketing strategies, traffic review and ensure it is entered and reflected correctly.
Recommends and creates targeted marketing strategies to the VP, Sales and Marketing to achieve weekly and monthly sales goals, i.e., eblast, MLS, social media, print advertising, etc.
Works with team to provide competition reports and audit MLS, Website, Zillow, Redfin, and Realtor.com.
Assists in design of training program under the direction of Regional Sales Director to enhance sales techniques for each team member and community.
Responsible for Annual Performance Reviews of team.
Works with all Division Sales Managers to achieve best representation of Williams Homes and standardization with Sales Management team.
Attend all weekly division management and Capital Partners meetings and provide updates.