Division Product Manager - Tile and Totalworx West

Shaw Industries•Salt Lake City, UT

About The Position

The Tile and Totalworx Manager serves as Shaw’s technical expert for tile, stone, and installation systems, delivering impactful training and field support to drive product adoption and installation excellence. This role combines hands-on expertise with strong presentation skills to educate Territory Managers, retail partners, and customers through seminars, job-start demos, and technical consultations. Ideal candidates bring flooring installation experience, mechanical aptitude, and the ability to communicate confidently while building relationships that reinforce Shaw’s commitment to quality and innovation.

Requirements

Minimum (2) years flooring installation experience is essential: tile & stone installation systems, concrete repair systems, flooring adhesives.
Must be a confident and effective presenter – able to effectively train, and present to large groups.
Must be able to develop/create PowerPoint Presentations for the seminars, architectural presentations, contractor clinics, etc.
Must be knowledgeable in Word, Excel, and Microsoft Outlook, and PowerPoint.
Demonstrates good mechanical and hands-on skills.
Ability to prioritize, schedule, and handle multiple tasks.
Self-motivated and passionate about the industry.
Self-starter possessing the ability to work independently and with minimal supervision, and able to work as a team.
Must be able to work occasional overtime and weekends.
Must be able to lift to 70 pounds with a carrying capability of 55 pounds.
Ability to stand, sit, and walk for extended periods of time, occasionally kneeling and bending.
Must reside within region.

Nice To Haves

Preference for technical and customer support function/experience.
Bilingual in English and Spanish is advantageous.

Responsibilities

Responsible for delivering impactful technical product presentations.
Deliver field training seminars at customer sites (classroom and hands-on) as necessary.
Set up for all training seminars (order sample materials and literature, prepare settings, prepare PowerPoint).
Confidently and effectively conduct presentations.
Conduct project demos and job starts in the field as needed.
Support TMs and retail customers with scheduled (PK) product knowledge training.
Responsible for educating TMs in an effort to drive sales.
Work with the Shaw Industries TMs on a rotational basis as needed.
Support customers with job walks: site evaluation for technical recommendations and investigation of job claims as needed.
Host customer events and customer dinners.