26-224.B - Division Order Tech

Hilcorp•Houston, TX

10d

About The Position

The DO Tech supports the Division Order Analyst by managing complex owner account matters, ensuring the completeness of title provided for ownership changes and confirming compliance with probate, title, and revenue distribution requirements. This role serves as an escalation point for advanced owner inquiries and plays a key role in maintaining the integrity of owner data and resolving payment-related issues. Essential Job Responsibilities: Support Division Order Analysts by researching and resolving complex owner inquiries related to: Revenue payments, Suspense accounts, Ownership changes, Title requirements and other escalated matters not resolved by Owner Relations Representatives. Maintain and update owner master data within company systems, including: Assigning a new owner number, adding the name, address, tax ID, payment frequency and method, owner type, special handling as well as adding notes and scanned images. Owner changes: Changing existing system data on addresses, payment frequency and method, owner type and special handling as well as adding notes and scanned images. Owner telephone inquiries: retrieve, log and return interest owner telephone calls; perform basic research and mail out form letters to acquire any additional documentation necessary to make system changes; forward basic researched information to Analysts for further handling. Apply probate and succession knowledge across multiple states to: Review legal documentation, communicate title requirements to owners, facilitate ownership transfers and support the release of suspended revenues upon receipt of required documentation. Returned Checks and Mail: Update addresses in the SAP system when new addresses are provided by the Post Office; Notify the Analysts of the need to place owners with bad addresses in hold payment status and; initiate the returned check process to Treasury for re-deposit and/or re-issue. Owner missing addresses and tax ID numbers: Use commercial internet search services to find, verify, document and update addresses and tax ID numbers in the SAP system. Maintain accurate records within the ticketing or case management system, including: Tracking all open and resolved work items, documenting communications, monitoring turnaround timesensuring timely closure of assigned tasks. Assist Lease and Division Order Analyst with special projects when necessary. Supports company vision and mission. Adheres to the company’s values – integrity, ownership, urgency, alignment and innovation. Supports company vision and mission. Adheres to established work schedule, attendance standards and is punctual to work and meetings. Other Job Responsibilities: Other duties as assigned by management.

Requirements

One (1) year minimum oil and gas experience is preferred
Experience in oil and gas revenue accounting or division orders, probate/title review processes and familiarity with owner suspense resolution workflows.
Experience handling returned payments and due diligence research.
Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public.
Ability to complete multiple, diverse tasks of differing priorities without close supervision.
Ability to perform tasks and achieve results with a high degree of accuracy and precision.
Excellent written and verbal communication skills.
Excellent organizational skills.
Microsoft Office (Word, Outlook, Excel and PowerPoint)
Graduation from a high school or GED equivalent; or any equivalent combination of education and experience demonstrating sufficient knowledge, ability, and skill to perform the duties and responsibilities of the position.

Nice To Haves

Preferred proficiency in the use and application of the following software: SAP
Bachelor’s Degree from an accredited four year university or college.

Responsibilities

Support Division Order Analysts by researching and resolving complex owner inquiries related to: Revenue payments, Suspense accounts, Ownership changes, Title requirements and other escalated matters not resolved by Owner Relations Representatives.
Maintain and update owner master data within company systems, including: Assigning a new owner number, adding the name, address, tax ID, payment frequency and method, owner type, special handling as well as adding notes and scanned images.
Owner changes: Changing existing system data on addresses, payment frequency and method, owner type and special handling as well as adding notes and scanned images.
Owner telephone inquiries: retrieve, log and return interest owner telephone calls; perform basic research and mail out form letters to acquire any additional documentation necessary to make system changes; forward basic researched information to Analysts for further handling.
Apply probate and succession knowledge across multiple states to: Review legal documentation, communicate title requirements to owners, facilitate ownership transfers and support the release of suspended revenues upon receipt of required documentation.
Returned Checks and Mail: Update addresses in the SAP system when new addresses are provided by the Post Office; Notify the Analysts of the need to place owners with bad addresses in hold payment status and; initiate the returned check process to Treasury for re-deposit and/or re-issue.
Owner missing addresses and tax ID numbers: Use commercial internet search services to find, verify, document and update addresses and tax ID numbers in the SAP system.
Maintain accurate records within the ticketing or case management system, including: Tracking all open and resolved work items, documenting communications, monitoring turnaround timesensuring timely closure of assigned tasks.
Assist Lease and Division Order Analyst with special projects when necessary.
Supports company vision and mission.
Adheres to the company’s values – integrity, ownership, urgency, alignment and innovation.
Supports company vision and mission.
Adheres to established work schedule, attendance standards and is punctual to work and meetings.
Other duties as assigned by management.