Division of Neonatology, APP Service Line Manager

UMass Memorial Health Care•Worcester, MA

67d•Onsite

About The Position

UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. UMass Memorial Medical Center, Department of Pediatrics, Division of Neonatology, APP Service Line Manager UMass Memorial Children's Medical Center (CMC) is seeking a dedicated Advanced Practice Provider (APP) service line manager of our neonatology division to join our team of healthcare professionals and contribute to our overall mission to serve the needs of diverse families in Central Massachusetts through team collaboration. Our UMass Division of Neonatology provides care to patients within our level III 49-bed neonatal intensive care unit (NICU) with patients with a wide range of medical and surgical needs and 2 community level 2 special care nurseries. Our collaborative work force is comprised of advanced practice providers, pediatric residents, neonatal perinatal fellows, newborn hospitalists and other multi-disciplinary team members (respiratory therapy, child life, dietary, occupational and physical therapy). Our APP group is comprised of approximately 10-15 individuals with a range of experience levels that are well integrated into our clinical and academic priorities of our Division of Neonatology. We aim to recruit a full-time (40 hours per week) APP service line manager that is dedicated to multi-disciplinary collaboration, teamwork, strengthening career development of APPs, medical education of trainees of all types, and implementation of standardized clinical practice and family centered care.

Requirements

A Bachelor's degree and Graduation from an accredited Physician Assistant program and current Massachusetts license, issued by the Physician Assistant Board, and current NCCPA certification
OR
A Master's degree and graduation from an accredited Nurse Practitioner program. Board Certification by the National Certification Corporation.
At least 5 years experience working with acutely ill newborns
Massachusetts Controlled Substances Registration and federal DEA Controlled Substance Registration are required.
Strong commitment to serving underserved communities, equitable family centered care and diversity and inclusion
Strong interpersonal and communication skills, with the ability to collaborate effectively in a multidisciplinary environment
Collaborative leadership style, high level of organization, outward mindset

Responsibilities

Oversee assignments of academic/administrative components of APP roles
Identify career opportunities for individual growth as part of annual reviews and any supportive measures as needed
Oversee new APP recruitment
Oversee new APP onboarding
Oversee APP scheduling build
Liaise with Pediatric Departmental Administrators to facilitate payroll process
Oversee credentialling and re-credentialling process
Oversee development of APP-specific workflows and CPGs (also partnering with nursing leadership)
Contribute to neonatal provider "administrator on-call" needs with other NICU leadership team members (this is an in-person responsibility)
Associate Health Professional Staff Credentials Committee (AHPSCC)
APP Leadership Council
Member of NICU Leadership Committee
Member of Clinical Practice Working group
Member of NICU Operations working group
Member of NICU Clinical Practice Council
Member of Neonatal Perinatal Fellowship Clinical Competency Committee
Member of NICU Research committee
Provide neonatal care to critically ill newborns in the Level 3 UMass Neonatal Intensive Care Unit (NICU) and newborns needing intermediate level care and well-baby care in our affiliate level 2 community special care nurseries
Partner with physicians regarding proposed plan of care. Physicians work in-house alongside APPs in the UMass Level 3 NICU and as a back-up consultation at our affiliate level 2 community special care nurseries (immediately by phone and within driving distance for in-person)
Attend high risk deliveries with a multi-disciplinary team
Attend high risk infant transports
Perform procedures including intubations, lumbar punctures, chest tubes, and central lines.
Collaborate with multi-specialty medical teams including maternal fetal medicine, pediatric surgery, and an array of other surgical subspecialties

Benefits

Competitive salary and 30% time for participation in the aforementioned administrative and academic opportunities
Comprehensive benefits package including medical, dental and vision coverage, generous paid time off, CME stipend, retirement contributions and pension.
Location in Worcester, MA, UMass Memorial Medical Center offers a vibrant academic environment with a diverse patient population and collaborative opportunities.

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