Division Manager

Moms In MotionFront Royal, VA
16hRemote

About The Position

Moms In Motion has an immediate opening for Division Manager Do you like to help people find Answers, Help, and Hope? Are you a Leader , ready to coach and mentor your team? If you spend time supporting, guiding, and sharing your knowledge with those around you, giving them the opportunity to achieve success, and if you care about their well-being and do all you can to help them attain their own success, YOU are a leader! Full-time, exempt, salaried position with uncapped bonus potential. Details of the Position Will work from a home office, must be willing to travel for team meetings and/or meet with team members in person. Responsible for all operations: numbers, client escalations, training needs of the team, interviews with Field Team Operations Manager (FTOM), HR concerns, team emails, the team calls, team meetings, Dashboard Management, work with other department heads as necessary, review and approve Intakes for processing, Service Facilitator (SF) accountability, other activities as assigned Identify SFs struggling with paperwork and work with them to improve.

Requirements

  • Have proficient knowledge of all Consumer directed Medicaid waiver services and paperwork including intakes on CCC+, CL/FIS, & EPSDT
  • Have at least 1 year of management experience
  • Have experience in training and/or providing quality checks of others' work, ability to coach a team.
  • Experience with HR aspects, including hiring/terminating, Performance Improvement Plans, & time tracking
  • Have a good working relationship with local referral sources (Department of Social Services, Department of Health, Community Service Boards, etc)
  • Proficiency in problem-solving/critical thinking, solution minded
  • Self motivated
  • Customer service skills
  • Proficient with Excel/Google Sheets
  • Willing to embrace change with a positive attitude

Responsibilities

  • Responsible for all operations: numbers, client escalations, training needs of the team, interviews with Field Team Operations Manager (FTOM), HR concerns, team emails, the team calls, team meetings, Dashboard Management
  • Work with other department heads as necessary
  • Review and approve Intakes for processing
  • Service Facilitator (SF) accountability
  • Identify SFs struggling with paperwork and work with them to improve

Benefits

  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Home office stipend
  • Paid time off
  • Training & development
  • Vision insurance
  • Paid Training (we set you up for success!)
  • Paid Holidays
  • Medical, Dental & Vision Insurance
  • Disability, Life, and AD&D—company paid!
  • 401K with Employer Match 💰
  • EAP & Telemedicine Access
  • Flexible Spending Accounts & Dependent Care Options
  • Supplemental Insurance (Accident, Cancer, Critical Care & more)
  • Annual Tech & Auto Stipends 🚗💻
  • Mileage & Cell Phone Reimbursement
  • Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)
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