Division Manager

North America Central School Bus•Kildeer, IL

22h

About The Position

Job Purpose Provide daily leadership and management of one or more school bus facilities to ensure successful revenue contract fulfillment. This role is responsible for delivering exceptional customer service, maintaining a strong safety culture, fostering positive employee relations, and controlling costs. The Division Manager serves as the site safety leader, accountable for safety performance and results. Key Responsibilities Operational Leadership & Performance Lead daily operations to ensure safe, reliable, and on‑time service Use Key Performance Indicators (KPIs) to drive accountability and continuous improvement Ensure passenger well‑being, including safe pick-up and drop-off procedures, placards, and student management Ensure adequate driver staffing and effective processes to cover absenteeism Serve as the primary liaison with contracted customers and maintain strong client relationships Attend School Board meetings as required Financial & Contract Management Oversee revenue contract administration and compliance Accountable for location profit and loss, including monitoring monthly variances and developing action plans Participate in budget and forecast development Oversee financial operations, including: Customer billing and collections Labor costs (revenue and non‑revenue) Fuel and maintenance expenses Capital purchase recommendations and justifications Oversee time and attendance tracking for hourly staff and drivers, including overtime Develop and manage route labor standards People & HR Management Oversee hiring, coaching, performance management, and terminations Assist with HR matters, labor relations, investigations, and employee relations processes Promote a respectful, professional, and safety‑focused workplace culture Safety, Compliance & Asset Management Ensure compliance with all Company Safety Policies and Procedures Maintain compliance with DOT, federal, state, and local regulations Ensure driver credentialing and licensing compliance Oversee vehicle usage, inspections, certifications, and efficient use of spare buses Ensure compliance with company maintenance policies and procedures Manage ancillary equipment systems, including cameras, Zonar, Child Checkmate, crossing gates, radios, and GPS Ensure facilities are properly maintained in compliance with OSHA and ADA requirements, providing a secure, clean, and safe environment Ensure timely and accurate submissions to Corporate departments Why Join Us? Lead a mission‑driven operation supporting students and communities Play a key role in safety leadership and operational excellence Opportunity to impact financial performance and team development Stable, purpose‑driven industry with growth potential Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

Requirements

High school diploma or equivalent required
CDL required
Minimum three (3) years of experience in the transportation industry
Strong verbal communication skills
Ability to work early morning hours as required by operations
Maintain a professional and respectful demeanor with employees, customers, and the public
Dress in a professional and appropriate manner for a business environment
Perform all job duties safely, adhering to OSHA guidelines and applicable federal and state laws
Follow all company policies and procedures
Proficient computer skills, including Microsoft Office
Ability to use or learn internet‑based systems, additional required programs, and office equipment (phones, fax machines, and other electronic devices)

Nice To Haves

College degree preferred
Managerial experience preferred

Responsibilities

Lead daily operations to ensure safe, reliable, and on‑time service
Use Key Performance Indicators (KPIs) to drive accountability and continuous improvement
Ensure passenger well‑being, including safe pick-up and drop-off procedures, placards, and student management
Ensure adequate driver staffing and effective processes to cover absenteeism
Serve as the primary liaison with contracted customers and maintain strong client relationships
Attend School Board meetings as required
Oversee revenue contract administration and compliance
Accountable for location profit and loss, including monitoring monthly variances and developing action plans
Participate in budget and forecast development
Oversee financial operations, including: Customer billing and collections Labor costs (revenue and non‑revenue) Fuel and maintenance expenses Capital purchase recommendations and justifications
Oversee time and attendance tracking for hourly staff and drivers, including overtime
Develop and manage route labor standards
Oversee hiring, coaching, performance management, and terminations
Assist with HR matters, labor relations, investigations, and employee relations processes
Promote a respectful, professional, and safety‑focused workplace culture
Ensure compliance with all Company Safety Policies and Procedures
Maintain compliance with DOT, federal, state, and local regulations
Ensure driver credentialing and licensing compliance
Oversee vehicle usage, inspections, certifications, and efficient use of spare buses
Ensure compliance with company maintenance policies and procedures
Manage ancillary equipment systems, including cameras, Zonar, Child Checkmate, crossing gates, radios, and GPS
Ensure facilities are properly maintained in compliance with OSHA and ADA requirements, providing a secure, clean, and safe environment
Ensure timely and accurate submissions to Corporate departments