Division Manager of Premium Services - Capital One Arena

Aramark • Washington, DC

13d • $110,000 - $115,000 • Onsite

About The Position

The Division Manager of Premium Services – Capital One Arena is responsible for planning and leading premium operations across multiple units within the arena. This role oversees the Premium team, manages catering orders and premium special events, and ensures departmental budgets and financial goals are met.

Requirements

• Requires at least 4 years of experience
• Requires at least 1-3 years of experience in a management role
• Previous experience in events and catering and premium services required
• Bachelor’s degree or equivalent experience required
• Strong communication skills
• Available to work event-based hours
• Complete Food Handlers and Alcohol Service Certifications as required

Responsibilities

• Coordinate total premium operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
• Be responsible for all aspects of preparation, service, and cleanup for multiple premium operations
• Develop and implement premium dining solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Develop and implement annual comprehensive marketing plan for premiums services, including but not limited to collateral, sales strategies, and marketing budgets
• Establish and implement service and presentation standards for all premium operations, implement processes to ensure compliance and consistency
• Implement new services to support base business growth and client retentions
• Stay ahead of and advise clients, customers and staff on current premium dining trends and products
• Facilitate the delivery of prepared food built from banquet event orders
• Participate in sales process and negotiations of contracts and assist clients in planning special events
• Train and lead premium services employees to ensure standards are followed
• Responsible for setting and delivering sales, food, and labor targets
• Responsible for execution of premium hospitality events of varied size and scope including staffing and management
• Responsible for component's accounting functions including accurate reporting of all preimium related revenue, expenses, and receivables
• Ensure compliance with all food, occupational, and environmental safety policies

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees