About The Position

As the Division Food and Nutrition Services Director, you will be responsible for the assessment, development and implementation of food and clinical nutrition services operational improvement and expense management solutions for the HCA hospitals in your respective Division. What you will do in this role: Lead in the area of operational improvement and expense management for your Division and individual facilities. Oversee operational effectiveness for Food and Nutritional Services management plan that will reduce variation, drive standardization, and insure consistent processes. Collaborate with your division and facility teams to assimilate information from a variety of sources, analyze data, make strategic recommendations and execute a course of action for overall improvement in both quality and expense for Food and Nutrition Services. Develop relationships with your internal and external stakeholders to better understand their needs and challenges. Coordinate the development and delivery of customer solutions to drive improvement in patient satisfaction results. Demonstrates the ability to analyze clinical and financial performance data to identify variation opportunities and develop plans to reduce variation. Demonstrates the ability to perform a return on investment model for a new programs or initiatives. Demonstrates an understanding and the ability to analyze the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) as it relates to FNS. Develops, implements and tracks expense savings and operational improvement goals for FNS working with hospital leadership teams and facility representatives. Drives expense and operational improvement through the development and deployment of standardized toolkits, processes and assessment. Demonstrates an understanding of project management methodologies which include but are not limited to: common processes, setting milestones, assigning accountability, practices and tools associated with project management.

Requirements

  • Bachelor's Degree required
  • 5 years in a healthcare food service operations Required

Nice To Haves

  • 10 years in a healthcare food services leadership managing multiple facilities and group purchasing experience highly preferred
  • Licensed Dietician preferred
  • ServSafe Food Protection Manager preferred
  • Food Safety Certification preferred
  • ADA Registered Dietitian preferred

Responsibilities

  • Lead in the area of operational improvement and expense management for your Division and individual facilities.
  • Oversee operational effectiveness for Food and Nutritional Services management plan that will reduce variation, drive standardization, and insure consistent processes.
  • Collaborate with your division and facility teams to assimilate information from a variety of sources, analyze data, make strategic recommendations and execute a course of action for overall improvement in both quality and expense for Food and Nutrition Services.
  • Develop relationships with your internal and external stakeholders to better understand their needs and challenges.
  • Coordinate the development and delivery of customer solutions to drive improvement in patient satisfaction results.
  • Demonstrates the ability to analyze clinical and financial performance data to identify variation opportunities and develop plans to reduce variation.
  • Demonstrates the ability to perform a return on investment model for a new programs or initiatives.
  • Demonstrates an understanding and the ability to analyze the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) as it relates to FNS.
  • Develops, implements and tracks expense savings and operational improvement goals for FNS working with hospital leadership teams and facility representatives.
  • Drives expense and operational improvement through the development and deployment of standardized toolkits, processes and assessment.
  • Demonstrates an understanding of project management methodologies which include but are not limited to: common processes, setting milestones, assigning accountability, practices and tools associated with project management.

Benefits

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

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What This Job Offers

Job Type

Full-time

Career Level

Director

Industry

Hospitals

Number of Employees

5,001-10,000 employees

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