DIVISION CUST EXPERIENCE & FINANCIAL PRODUCT MGR
About The Position
Ensure implementation and execution of Front-end customer service best practices and operational initiatives. Partner with corporate Front-end team, Asset Protection, corporate Risk & AML Compliance, corporate KPF, division Human Resources and division KTM to achieve Front-end goals. Coordinate division rollout and training for all Front-end solutions, including credit card acquisition, prepaid services, money services, kiosks and lottery. Work collaboratively and communicate with corporate, regional, and division departments by providing feedback on the effectiveness of the enterprise operational plans/programs and developing action plans to address opportunities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Ensure implementation and execution of Front-end customer service best practices and operational initiatives.
- Partner with corporate Front-end team, Asset Protection, corporate Risk & AML Compliance, corporate KPF, division Human Resources and division KTM to achieve Front-end goals.
- Coordinate division rollout and training for all Front-end solutions, including credit card acquisition, prepaid services, money services, kiosks and lottery.
- Work collaboratively and communicate with corporate, regional, and division departments by providing feedback on the effectiveness of the enterprise operational plans/programs and developing action plans to address opportunities.
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
