DIVISION CUST EXPERIENCE & FINANCIAL PRODUCT MGR (HUTCHINSON, KS)

The Kroger Co. • Hutchinson, KS

3d

About The Position

Ensure implementation and execution of Front-end customer service best practices and operational initiatives. Partner with corporate Front-end team, Asset Protection, corporate Risk & AML Compliance, corporate KPF, division Human Resources and division KTM to achieve Front-end goals. Coordinate division rollout and training for all Front-end solutions, including credit card acquisition, prepaid services, money services, kiosks and lottery. Work collaboratively and communicate with corporate, regional, and division departments by providing feedback on the effectiveness of the enterprise operational plans/programs and developing action plans to address opportunities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we’re proudly serving Dillons customers in over 60 stores throughout Kansas.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Dillons family!

Responsibilities

• Ensure implementation and execution of Front-end customer service best practices and operational initiatives.
• Partner with corporate Front-end team, Asset Protection, corporate Risk & AML Compliance, corporate KPF, division Human Resources and division KTM to achieve Front-end goals.
• Coordinate division rollout and training for all Front-end solutions, including credit card acquisition, prepaid services, money services, kiosks and lottery.
• Work collaboratively and communicate with corporate, regional, and division departments by providing feedback on the effectiveness of the enterprise operational plans/programs and developing action plans to address opportunities.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed