Division Clerk - General Surgery

Cleveland Clinic•Cleveland, OH

36d•Onsite

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic Lutheran Hospital is one of our many facilities that is nationally recognized. In addition, Lutheran Hospital offers advanced technology and is staffed with skillful primary care doctors and specialists. As a Division Clerk, you will play an essential role. You will answer phones, greet patients and visitors, create charts and contact licensed independent practitioners as directed by nurses or social workers. This role requires someone who can multitask in a fast-paced environment. The ideal future caregiver is someone who: Is a motivated team player. Is compassionate and empathetic. Is knowledgeable about medical terms. Has an interest in helping older adult patients. This is an excellent opportunity for someone who is ready to grow and learn new skills. This unit is team oriented and works together to provide exceptional patient care. At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Requirements

High School Diploma or GED.
Knowledge of medical terminology required.
Demonstrates a positive, concerned and sensitive response in the work place.
Interacts with patient, visitors and all personnel in a courteous, helpful manner, and resolves conflict in a constructive manner.
Maintains confidentiality regarding patients, families and co-workers.
Demonstrates respect for individual cultural and social differences.
Requires ability to work independently, under pressure and meet strict deadlines.
Strong customer service and team orientation.
Ability to establish and maintain friendly and cooperative relationships with those contacted in the course of work.
Ability to accurately perform multiple tasks simultaneously and meet multiple demands. Flexibility in daily actions and duties.
Basic office equipment and computer skills required.
Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
Requires extensive sitting.
Requires corrected vision and hearing to normal ranges.
Requires working under stressful conditions and irregular hours.
Exposure to communicable diseases and or body fluid.

Nice To Haves

Previous health care experience preferred.
Medical Assisting course/experience preferred.

Responsibilities

Accurately transcribes and processes all orders. Advises RN of orders that require immediate attention.
Prepares, maintains, and processes all charts.
Refers specific questions to appropriate health care professional.
Compiles statistics; processes memos, schedules patients diagnostics/appointments.
Files/records mail.
Follows appropriate nursing services and hospital policies and procedures related to admissions, transfers, discharges, and expirations.
Handles all communications between nursing unit, physicians, and departments with accuracy, courtesy and confidentiality.
Completes errands in an efficient manner.
Inventories, orders and stores supplies as directed.
Maintains a neat and orderly work area.
Navigates facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records).
Provides efficient and effective use of telecommunication and information technology systems.
NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.
This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
Other duties as assigned.